Company Store Team Member
About the role
A Company Store Team Member is responsible for greeting customers, answering questions, helping, suggesting items, lending opinions, and providing product information. Individual responsibilities may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise, or organizing the selling floor and stock areas. They must process payments by totaling purchases, processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer. Develops product knowledge by training from the department leads. Stays current with promotional events and sales. Reports to Company Store Managers.
Essential Duties and Responsibilities
- Service and wait on customers at the meat case.
- Prepares trays for stocking meat case.
- Continuous filling of meat case as needed.
- Stocks shelves, counters, or tables with merchandise.
- Grind and prepare in-house sandwich spread as needed.
- Takes case temperatures at scheduled times and records.
- Receives and checks in all Nueske deliveries along with outside vendor deliveries.
- Answers customer questions concerning location, price, and use of merchandise.
- Performs all procedures that are required to operate the cash register accurately and efficiently.
- Closes out the registers at the end of the day.
- Occasionally perform all procedures related to the outside brat and hot dog stand (Bob’s Camper).
Minimum Qualifications
- Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience
- Superior Customer Service skills
Prior Experience
- Language Skills - ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Computer Skills - to perform this job successfully, an individual should be able to use computerized cash register.
- Mental Skills - ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Reasoning Ability - ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
Physical Requirements
- While performing the duties of this Job, the employee regularly required to stand and walk.
- The employee occasionally must climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 40 pounds.
Nueske’s Culture Elements
- Communicate Effectively
- Be Caring
- Be Engaged
- Be Quality Minded
- Be Responsible