Company Store Team Lead - Day Time Shift

About the role

This position is responsible for providing and ensuring our customers with an excellent shopping experience. Position requires an on-floor presence and leadership throughout the day for store members.

Responsibilities

• Affirmative action statement: Equal employment opportunity is the policy of Nueske's. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• Operations: Assist management to determine the best practice for processes, work assignments, and prioritize work to enhance customer experience. Ensure leadership coverage throughout daily operation including opening and closing of the building and all related processes. Supports the execution of processes, work routines, assignments focused on staff development and continued growth directed by management. Monitor daily store conditions for product mix, merchandising standards and food safety to meet customer service expectations. Monitor daily duties of all employees throughout the day. Directing and ensuring that all tasks and duties are being completed.
• Customer Service: Provide a total shopping experience that will exceed our customers' expectations. Maintain store presentation that represents Nueske’s Heritage and theme ensuring merchandise is well stocked. Identify and react to customer service needs or execution concerns providing feedback to management. Support management’s training initiatives to ensure outstanding customer service is provided to every customer. Possesses high ability to anticipate customers’ needs and the demands of a fast-paced retail environment. Lead Responsibilities: Directly assists management to monitor all employees in the Company Store. Carries out lead responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, performing, assigning, and directing work; monitoring tasks to ensure they are done in a timely manner. Communicate directions to the team and provide direct feedback and support to store management.

Qualifications

• Educations and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: To perform this job successfully, and individual should have knowledge of retail software (computerized cash register).

Benefits

Nueske’s offers a competitive benefits package which includes medical, dental, vision, life insurance, and 401(k) retirement savings plan. Some weekend work is required.