Companion CNA/PCA PRN

Job Summary

A companion is responsible for providing a variety of non‑medical services including safe and efficient accompaniment to a resident. This includes joining a resident to and from medical appointments as well as other activities to meet the daily needs of the residents.

Qualifications

• Pleasant personality and telephone etiquette
• High level of proficiency in the essential functions of this position
• Ability to demonstrate knowledge and skills necessary to assure provision of care and service based on physical, psychological/social, educational, safety, and related criteria appropriate to the residents served
• Read and write effectively in English and follow written and verbal instructions
• Understanding of geriatric care or knowledge of the aging process
• Relevant skills include, but are not limited to: following directions, excellent people skills, customer‑service orientation, organization, attention to detail, and good follow‑through
• Positive attitude and a strong desire to help others

Responsibilities

• Possess a positive attitude and a strong desire to help others
• Observe Resident Rights and Responsibilities at all times
• Leverage experience in a health‑care environment and cultural awareness of residents
• Interact with residents to ensure their needs are met
• Interact appropriately with team members and community guests
• Provide escort to and from medical appointments, family/friend visits, and other outings
• Remain alert, awake, and responsive
• Perform grocery shopping, errands, and personal shopping
• Prepare meals and plan future meals
• Offer good company, conversation, entertainment, and companionship
• Perform supplemental light housekeeping: laundry, ironing, changing bed linens, making beds, cleaning refrigerators, washing dishes
• Demonstrate organization and good time‑management skills
• Care for animals as needed
• Complete required documentation in a timely manner
• Monitor individual requests, services, and reactions to ensure questions are answered and quality service is provided
• Carry out other Home Care Companion responsibilities in accordance with community guidelines
• Adhere to all professional standards of conduct set forth in LifeSpire of VA policies and procedures
• Maintain departmental standards, objectives, and goals to maximize quality and service to residents, guests, and staff
• Participate in on‑the‑job training, regular in‑service sessions, fire drills, and meetings
• Notify supervisor immediately of any concerns or problems requiring attention
• In emergencies after clinic hours, notify Health Care nursing of concerns or problems
• Strive for quality improvement to ensure excellence, reduce risk liability, and enhance resident satisfaction
• Maintain awareness of and follow all community expectations, policies, and practices
• Stay informed of community policies by reading the team‑member handbook, studying departmental procedures, and seeking clarification when needed
• Comply satisfactorily with all company policies and procedures at all times
• Uphold confidentiality constantly; seek supervisor clarification when uncertain
• Direct questionable resident or staff behavior, or unclear community stance, to supervisor for appropriate action
• Perform other duties as requested to contribute to overall community efficiency

Benefits

• Access to earned wages before payday
• Medical, vision, and dental insurance
• Tuition and educational reimbursement
• Flexible scheduling & generous PTO plan
• 4.5% dollar‑for‑dollar match on our 403(b) plan
• First‑dollar generous contributions to HSA accounts plus a match
• Supportive environment with amazing residents, team members, and leaders
• Mission‑driven culture empowering individuals with choices in purposeful living
• Commitment to diversity, inclusion, and equal‑opportunity employment