Community Technician - Inwood - Friday-Tuesday 4pm-12:30am

Community Technician Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime Make a Difference Every Shift At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition. This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response. No prior shelter experience required—just strong judgment, empathy, and the ability to stay calm under pressure. What You’ll Do Maintain a safe, orderly residential environment through active monitoring and roundsEngage residents using trauma-informed and de-escalation techniquesRespond to conflicts, safety concerns, and crises professionallyScreen residents and visitors while maintaining dignity and securityProvide emergency support (First Aid/CPR, Narcan – training provided)Complete documentation (logbooks, incident reports, progress notes)Support fire safety procedures, inspections, and complianceAssist with meals, escorts, inventory, and facility upkeep What You’ll Gain Experience in trauma-informed care, harm reduction, and crisis interventionBRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)Clear pathways to case management, senior roles, and leadershipStructured training, onboarding, and team supportTuition assistance and professional development Who We’re Looking For High School diploma or GED requiredStrong communication skills and basic computer proficiencyAbility to remain calm under pressure and maintain professional boundariesWillingness to obtain required certifications Preferred Experience with homelessness, mental health, or substance use populationsSecurity Guard license, Food Handler Certificate, or similar certificationsBilingual candidates encouraged to apply Schedule Full-time, 37.5 hours/weekMorning, evening, and overnight shifts availableMandatory overtime required What We Offer Health and dental insurance starting Day One3+ weeks vacation, 12 holidays, plus sick and personal time403(b) retirement plan with employer matchTuition assistance and paid training opportunitiesFlexible Spending Accounts (healthcare, transit, childcare)A mission-driven team committed to staff wellbeing