Community Support Worker (CSW) - Behavioral Health Case Management

What You Will Do

• Provide individualized case management and psychosocial support in community settings, including homes, shelters, and partner agencies.
• Conduct ongoing psychosocial assessments and develop recovery-oriented service plans with measurable goals.
• Absst clients with housing applications, landlord communication, and stabilization activities.
• Support vocational goals through resume building, interview preparation, and job readiness skill development.
• Provide crisis intervention and relapse prevention support in collaboration with clinical staff.
• Facilitate groups focused on recovery, life skills, and vocational development.
• Navigate community resources related to housing, employment, health care, benefits, and reintegration services.
• Collaborate with treatment teams to develop aftercare and discharge plans.
• Maintain timely, accurate documentation that complies with state, federal, and organizational standards.
• Participate in required meetings, supervision, and certification-related training.
• Demonstrate professionalism, trauma-informed communication, and ethical conduct in all field and office interactions.

Requirements

• Bachelor's degree in a human services field and one year of case management experience with the target population; or
• Associate degree in a human services field and two years of case management experience with the target population; or
• High school diploma or GED and three years of case management experience with the target population.
• Valid New Mexico CCSS Certification.
• Active New Mexico Medicaid Number and NPI number or ability to obtain both within 90 days.
• Valid driver's license, reliable transportation, and current auto insurance required for transporting clients.
• Current First Aid and CPR certifications preferred.
• Familiarity with Medications for Addiction Treatment (MAT) preferred.
• Experience with motivational interviewing, relapse prevention, and de-escalation preferred.
• Proficiency in Microsoft Office and electronic case management documentation.
• Ability to work independently in community settings and exercise effective judgment in dynamic situations.
• Demonstrated ability to provide trauma-informed, culturally responsive, and ethical care.