Community Support Specialist (Graveyard Shift)

About Search Firm

This position is being facilitated by Pathway Talent Solutions Group, a specialized recruitment and talent advisory firm. We partner with organizations to identify, engage, and place exceptional talent. Candidates will be supported throughout the process with clear communication, guidance, and advocacy to ensure the best fit for both client and candidate.

About Rooted Life

Rooted Life provides a supportive, transitional environment where individuals recovering from medical or mental health crises can stabilize, heal, and build toward lasting independence. Our clients receive wraparound services including follow-up medical attention, mental health support, substance use recovery, life skills development, and assistance securing IDs, benefits, and housing. We deliver trauma-informed, whole-person care with the goal of ensuring every client leaves in a healthier, more stable condition than when they arrived.

Position Summary

The Community Support Specialist is responsible for providing person-centered support and care plan execution during overnight hours. This role ensures client safety and well-being through daily welfare checks, observation of behavioral changes, and engagement techniques. The Community Support Specialist supports client progress toward housing stability and health outcomes by executing care plans, maintaining a safe and stable environment, and completing accurate documentation to ensure continuity of care.

Responsibilities

• Conduct regular welfare checks and check-ins to monitor the safety and well-being of all clients.
• Observe and document changes in client engagement, health status, functioning, or living environment, promptly escalating concerns to the Care Team.
• Execute assigned care plan activities, including practical assistance and system navigation support, ensuring measurable progress toward client goals.
• Utilize motivational interviewing and verbal de-escalation techniques to support clients and address behavioral, substance use, or medical concerns.
• Maintain accurate, timely, and objective documentation of all client encounters, observations, and care plan activities within organizational standards.
• Support a clean, safe, and orderly living environment by observing facilities for health and safety concerns and addressing them in accordance with procedures.
• Participate in shift handoffs, communicating significant client updates (changes in engagement, barriers, or safety risks) to the incoming Care Team.
• Uphold confidentiality, maintain appropriate professional boundaries, and comply with all regulatory and organizational policies.
• Participate in required trainings, including Mental Health First Aid, Trauma-Informed Care, and Behavioral Crisis Recognition.

Qualifications

• High School Diploma or GED required.
• Previous experience in a residential, care, or advocacy setting preferred.
• Ability to remain awake and alert throughout the shift.
• Strong observation, communication, and problem-solving skills with a client-centered, strengths-based approach.
• Proficiency with computer systems (Google Workspace) and Electronic Health Records (EHR).
• CPR/First Aid certification (or willingness to obtain upon hire).
• Background check and drug screening required.

Physical Requirements

• Ability to remain on your feet or seated for extended periods.
• Capable of responding quickly to emergency situations or escalating client needs.
• May involve light housekeeping, organizing, or lifting up to 25 lbs.

Compensation & Benefits

• Competitive salary (Target Range: $20.00-$24.00)
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional growth and development

Work Environment

This position operates in a fast-paced, mission-driven healthcare and housing services environment supporting staff who work directly with vulnerable populations. The Community Support Specialist (Graveyard) will interact with residents who may have physical, mental health, behavioral, or other support needs and must be able to respond with professionalism, sound judgment, respect, and appropriate boundaries.

• Employment Type: Full-Time / Part-Time / On-Call
• Shift: Fully onsite / Graveyard (e.g., 9:00 PM – 6:00 AM)
• Daily travel within the service area required
• Quiet, overnight shift in a supportive housing or group living setting
• Collaborative environment requiring consistent communication with the broader Care Team

Why Join Rooted Life

At Rooted Life, you’ll be part of a mission-driven team working at the forefront of whole-person care. This role offers the opportunity to make a direct, tangible impact in the lives of individuals who need it most—while helping shape innovative care models that are transforming the system.