Community Support Advocate

How Will You Make an Impact in This Role?

You will work under the Community Services Block Grant (CSBG) program to provide direct support and advocacy services to low-income individuals and families. You will empower clients by connecting them with vital community resources, offering guidance, and helping them overcome barriers to achieve self-sufficiency. You will help to foster a supportive environment that strengthens individuals and communities through education, outreach, and resource coordination.

Who You Are:

• Client centered and connected to assist individuals and families connect with essential services like housing, healthcare, and food assistance
• Knowledgeable about the community to raise awareness about available resources and services to ensure the community knows where to find help
• Good with tracking and follow up to ensure client progress, assistance in managing service plans, and following up to ensure clients receive the support they need
• Remain calm in crisis by providing immediate support to clients in urgent or emergency situations, like homelessness or financial instability
• A valued resource and will connect clients with local community resources and ensuring they receive proper referrals for continued assistance
• All about the team and excel in working with other staff members, community partners, and organizations to support clients

Minimum Qualifications and Competencies

• Education / Background: High school diploma or GED required. Bachelor’s degree in a related field (Social Work, Human Services, etc.) preferred. At least 1 year of experience in social services, case management, or community outreach preferred, but not required. Experience working with low-income individuals or families is a plus.
• Valid driver’s license and access to reliable transportation (if applicable)
• Basic knowledge of Microsoft Office (Word, Excel, Outlook)
• Strong time management skills to meet established deadlines
• Strong organizational skills and the ability to keep accurate records
• Experience using case management software is helpful but not required

Benefits

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection
• & Voluntary Benefits

About the Role

HELP New Mexico’s Community Services Block Grant (CSBG) is designed to assist limited-income individuals on their journeys to achieve their educational and employment goals. This happens through an individualized array of supportive services and emergency assistance, so families will have their needs met while education and/or job training is ongoing.

Qualifications

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer. CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement.