Community Success Coach - NSP

About the role

Good Shepherd Services (GSS) operates small, community-based residential Non-Secure Placement (NSP) programs in Brooklyn for justice-involved youth utilizing the Missouri approach to group treatment and the Sanctuary model of trauma-informed care. After release from the residential phase of placement, youth and their families are supported and monitored by the GSS Aftercare Program.

Responsibilities

• Serve as coach and support for 5-6 young adults aged 14-18 who are in ACS custody following Family Court placement and who have been placed in GSS NSP programs, focusing on the aftercare stage.
• Work with youth while they are still in placement. Provide intensive in-home supports and guidance to assigned youth and family members.
• Work with youth and family members to develop healthy communication skills and coping mechanisms.
• Work with youth to develop goals and reflect on the current decision-making process.
• Track youth school attendance and attendance at all other required appointments.
• As needed, escort youth to school, court, ACS meetings and other required engagements.
• Make referrals to appropriate community resources for youth and family members.
• Participate in a rotating on-call schedule and respond to youth and family members during crisis situations.
• Facilitate journaling groups with youth.
• Create opportunities for participants to maximize their potential through the provision of engaging programming, high expectations, and quality services, including training in and use of a specified journaling curriculum.
• Meet with the Director for bi-weekly supervision.
• Participate in treatment team meetings, Family Team Conferences, and other meetings as required.
• Communicate with ACS staff as appropriate.
• Use internal and external databases as required, including entering notes into Connections.
• Learn and implement the Sanctuary model of trauma-informed care.
• Learn and implement the Missouri Approach to youth care.
• Participate in agency work groups and committees.
• Participate in all required training and technical assistance sessions.
• Perform other duties as assigned.

Qualifications

• Experience and comfort working with court-involved young adults.
• Bilingual, English/Spanish preferred.
• Prior exposure to the criminal justice system is preferred.
• Bachelor’s degree preferred but not required.
• Familiarity with Brooklyn communities and the challenges faced by young adults living there.
• Experience working with families preferred.
• Familiarity with strength-based/youth development principles.
• Valid NYC Driver’s license strongly preferred.
• Must be able to use public transportation systems, including subways and buses to attend various meetings and make home visits.
• Be able to climb stairs when an elevator is not available.
• Able to use social media and mobile technology, including tablets and/or notebook computers.
• Able to work evenings and weekends essential.
• Must be able to complete and pass all components of Safe Crisis Management physical intervention training.
• Able and open to utilizing restorative practices with youth and families.
• Commitment to work from a strength-based, youth and family development, and trauma-informed perspective.