COMMUNITY STORY TELLERS

About the role

Montco Media LLC, based in Conshohocken, PA, is a leader in local media, offering a dynamic blend of print and digital publications, events, and marketing. We are passionate about storytelling, community engagement, and delivering high-quality content that connects and informs.

Account Executives

Responsibilities

• Build and manage a portfolio of clients across various industries.
• Identify and pursue new business opportunities through lead generation and networking.
• Develop and present customized media and advertising solutions, including print, digital, event sponsorships, and broadcast opportunities.
• Collaborate with internal teams to ensure client needs are met and campaigns are delivered successfully.
• Maintain regular communication with clients to provide updates, performance reports, and ongoing support.
• Meet or exceed monthly and quarterly sales targets.

Requirements

• Proven experience in sales, preferably within the media industry.
• Strong negotiation and communication skills, both verbal and written.
• Ability to manage multiple accounts and prioritize tasks in a fast-paced environment.
• Familiarity with media platforms (print, digital, broadcast) and a strong understanding of advertising trends.
• Goal-oriented, self-motivated, and able to work independently as well as part of a team.
• Commitment to providing exceptional customer service and delivering measurable results for clients.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• 2-3 years of sales experience, preferably in media or advertising.
• Knowledge of CRM software and sales tracking tools is a plus.

Benefits

• Commission and opportunities for growth within our dynamic company.

Community Story Tellers

Responsibilities

• Create engaging stories for our print and digital publications, events, and broadcasts.
• Research and develop story ideas that align with our editorial goals and audience interests.
• Conduct interviews, gather insights, and fact-check to ensure accuracy and depth in storytelling.
• Collaborate with editors, photographers, and multimedia teams to produce compelling narratives across multiple formats.
• Stay up to date with current events, trends, and topics relevant to our audience and community.
• Adapt storytelling to fit different mediums (articles, blogs, podcasts, video scripts, etc.).

Requirements

• Strong writing, editing, and storytelling skills with a focus on clarity, creativity, and engagement.
• Ability to craft narratives that reflect diverse perspectives and resonate with varied audiences.
• Excellent research and fact-checking skills to ensure the accuracy and credibility of all stories.
• Collaborative spirit, open to feedback, and capable of working with cross-functional teams.
• Passion for community-driven stories and a deep understanding of local and global cultural dynamics.
• Ability to manage deadlines and produce high-quality content in a fast-paced environment.

Qualifications

• Bachelor’s degree in journalism, Communications, or a related field preferred.
• Proven experience in content creation or storytelling (e.g., writing, editing, multimedia).
• Familiarity with digital tools, social media platforms, and multimedia production is a plus.
• Strong portfolio showcasing storytelling ability in various formats.

Customer Service Agents

Responsibilities

• Provide prompt, courteous, and knowledgeable responses to customer inquiries via phone, email, and live chat.
• Track and resolve customer complaints in a timely manner while maintaining a positive rapport.
• Collaborate with internal teams to ensure that customer feedback is addressed and improvements are made.
• Maintain accurate records of customer interactions and update CRM systems with relevant information.
• Follow up with customers to ensure their issues are resolved and satisfaction is achieved.

Requirements

• Excellent communication skills, both written and verbal, with a customer-centric approach.
• Strong problem-solving abilities with a calm, professional demeanor when addressing customer concerns.
• Ability to handle multiple tasks and manage time effectively in a fast-paced virtual environment.
• Familiarity with customer service software, CRM systems, and virtual communication tools.
• Comfortable working remotely while adhering to performance metrics and targets.

Qualifications

• High school diploma or equivalent required; additional training or certifications in customer service preferred.
• Prior experience in a customer service role, especially in a virtual or remote setting, is a plus.
• Strong proficiency with computer systems, online platforms, and communication tools.
• Empathy and patience in handling a wide range of customer queries and concerns.

Pay

Competitive pay.

Benefits

• Flexible remote work environment.
• Opportunity to be part of a supportive and dynamic team.

Notary Public

Responsibilities

• Authenticate signatures on documents such as contracts, affidavits, and deeds.
• Administer oaths and affirmations for legal proceedings and official purposes.
• Verify the identity of individuals appearing before you to sign documents.
• Keep detailed records of notarial acts in accordance with state requirements.
• Use an official seal or stamp on notarized documents as proof of authenticity.
• Maintain impartiality, ensuring that all parties involved in a transaction understand the document's contents.

Requirements

• Compliance with State Laws: Fully understand and follow the laws and guidelines of your state, including proper record-keeping, using an official seal, and adhering to notarial ethics.
• Attention to Detail: Accuracy is critical when reviewing documents, verifying identities, and recording your actions.
• Professionalism: Maintain a neutral stance, avoid conflicts of interest, and provide services without bias.
• Confidentiality: Protect the privacy of those who come to you for notarial services, handling sensitive documents and information with discretion.
• Availability: Be accessible to clients, whether as a mobile notary, working in an office, or providing virtual notary services (where allowed).

Steps To Becoming a Notary Public

• Meet Eligibility Requirements: Typically, you must be 18 years old, a legal resident of your state, and free of felony convictions.
• Complete Notary Training and Education (if required): Some states require completion of a notary training course or passing an exam to ensure you understand notarial laws and responsibilities.
• Submit an Application and Pay Fees: Apply through your state's commissioning authority (the Secretary of State) and pay the necessary fees.
• Obtain Your Notary Bond and Supplies: Many states require a notary bond for financial protection, and you will need to purchase a notary seal, journal, and other tools.
• Take the Oath of Office: Some states require you to take an oath of office to uphold the laws governing notarial duties.
• Receive Your Notary Commission Certificate: Once approved, you will receive your official commission and can begin providing services as a Notary Public.

At this point, you can onboard with us to provide notary services.