Community Services Coordinator

About the Role

The Community Services Department is seeking a dedicated, detail-oriented, and service-driven professional to serve as the Community Services Coordinator for the RC Community Center. This position oversees the daily operations of the facility, including youth and family services, community programming, facility rentals, and specialized onsite amenities. A primary responsibility is the strategic management and promotion of the facility rental program to maximize community use and generate revenue alongside classes and other programming opportunities.

The Coordinator provides leadership to a team of part-time staff, fostering a collaborative, safe, and customer-focused environment while creating meaningful experiences that strengthen connections and enhance the quality of life for Rancho Cucamonga residents.

When you join Team RC, you are joining a progressive, collaborative organization that values innovation, equity, and continuous professional growth. The Community Services Department operates the Epicenter Sports Complex, RC Community Center, RC Sports Center, Victoria Gardens Cultural Center, Goldy S. Lewis Community Center, and James L. Brulte Senior Center, along with more than 30 parks open for community use. The department’s guiding principles are Integrity, Humility, Teamwork, Curiosity, Inclusivity, and Zeal.

Responsibilities

• Staff Supervision & Leadership
  • Oversee, schedule, supervise, and mentor part-time staff, including recruitment, training, evaluation, and fostering a collaborative, positive work environment.
  • Lead a team of part-time staff to ensure adherence to safety protocols and the delivery of exceptional customer service.
• Facility Operations & Maintenance
  • Oversee the daily physical operations of the RC Community Center to ensure a clean, safe, and welcoming environment.
  • Coordinate routine facility maintenance, repairs, and setups with public works or external contractors.
  • Manage inventory, order facility and office supplies, and oversee the operations of the on-site snack shop.
• Programming, Rentals & Contract Classes
  • Plan, coordinate, and evaluate recreational classes, camps, workshops, youth/family programs, community activities, and special events to ensure they align with community needs.
  • Manage the facility rental calendar, serving as the primary point of contact for private events, community groups, and organizational meetings, ensuring all activities are properly staffed and equipped.
  • Coordinate onsite contract classes, including preparing and submitting seasonal class proposals, reviewing instructor requests, managing room allocations, and conducting quality evaluations.
• Marketing & Promotion
  • Input and maintain program information in the Grapevine and other promotional outlets.
  • Collaborate with the marketing team to promote programs and services through website updates, social media content, newsletters, and promotional materials.
• Administration, Partnerships & Finance
  • Develop, monitor, and maintain the facility's annual operating budget, including preparing recommendations for personnel, equipment, and supplies.
  • Actively manage and optimize revenue streams, including rental fees, class registrations, and snack shop sales.
  • Prepare and compile reports regarding program participation, attendance, revenues, and expenses.
  • Manage and maintain accurate files, data, and contractual agreements, including MOUs, instructor/vendor agreements, and community partnerships, to ensure compliance and positive relationships.
  • Utilize ActiveNet facility booking software to seamlessly manage classes, camps, workshops, events, and facility allocations.

Qualifications

Education and/or Experience

• Graduation from an accredited college with a bachelor's degree with major coursework in recreation or a related field and two years of experience in the implementation of cultural and recreation programs or activities.
• OR any combination of training and experience that provides the desired knowledge and abilities, including a total of four years of professional-level experience in recreation or a related field and two years of experience in the implementation of cultural and recreation programs or activities.

Knowledge, Skills, and Abilities

• Knowledge of the theories, principles, practices, and programs common to the field of recreation and leisure services; methods for identifying community recreation needs.
• Ability to effectively work with people having varied socio-economic standings; prepare and present concise written and oral reports; promote recreation and leisure programs; supervise aides and volunteers.

Special Requirements

• Possession of or ability to obtain an appropriate California driver's license and a satisfactory driving record.
• First Aid and CPR certification required within 60 days of employment.

Schedule

Recruitment closing: August 8, 2026, or until 150 applications are received.

• First Review of Applications: August 19, 2026
• Panel Interview: September 1, 2026
• Department Interview: September 17, 2026

Subject to change at the discretion of the personnel officer.