Community Service Professional 3

About the role

The Northwest Louisiana Human Services District seeks a Community Service Professional to provide support coordination through the Family Support Program for developmentally disabled individuals. The ideal candidate will have a minimum of six years of experience in related fields or an equivalent combination of education and experience.

Responsibilities

• Develops and implements service plans for individuals and their families, including identifying goals and appropriate services.
• Makes recommendations for support needs and monitors compliance with service plans.
• Serves as a liaison and coordinator between individuals, families, the community, and service providers.
• Prepares monthly reports, maintains records, and conducts correspondence relevant to the area of specialty.
• Prepares appeals packages and participates in appeal hearings.
• Assesses home environments and living situations to determine support needs and refer to other agencies as necessary.
• Manages caseloads of families with severely/profoundly disabled children receiving financial support.
• Ensures timely submission of supporting documents and educates families about the program requirements.
• Conducts screenings using checklists to determine the severity of the child's disability and completes agreements.
• Makes determinations for annual re-certifications and monitors documentation within the database system.

Requirements

• Minimum qualifications include six years of experience in health or developmentally disabled services, counseling, health care management, or social services; or an advanced degree in a social science field, nursing, public health, etc., with two years of experience in these areas.
• Experience substitution allows for up to 120 semester hours of college credit to substitute for up to four years of experience.

Qualifications

• A bachelor's degree with three years of experience in related fields or an advanced degree with two years of experience in these areas.
• Every 30 semester hours earned from an accredited college or university counts as one year of experience.

Skills

• Strong interpersonal skills to build relationships with clients and families.
• Ability to assess and manage complex caseloads.
• Knowledge of developmental disabilities and related services.
• Proficiency in computer systems for record-keeping and data management.

Benefits

As a state employee, benefits include competitive pay, a variety of insurance coverage options, parental leave, holidays, and leave, as well as retirement programs.

Pay

The minimum and maximum pay levels for the position are listed as follows: Community Service Professional 3 - $22.96/hour minimum - $41.38/hour maximum.

Schedule

The work schedule is from 8:00 AM to 4:30 PM, Monday through Friday.

Location

The position is located at the NW LA Human Services District - Developmental Disabilities Office, 3018 Old Minden Rd, Bossier City, LA 71112.

How to Apply

To apply for this position, click on the "Apply" link above and complete an electronic application. Applications may be rejected if incomplete. For further information about this vacancy, contact NW LA Human Services District Human Resources at 1310 N Hearne Ave, Shreveport, LA 71107, 318-676-5111.