Community Service Attendant

About the role

At Inframark Community Management Services, you’ll serve hundreds of master‑planned communities and districts with top‑tier support. The position focuses on daily facility upkeep, field inspections, resident relations, and administrative coordination for a community center and surrounding common areas.

Benefits

• Health, dental, and life insurance
• 401(k) plan
• Paid time off, sick leave, and holidays
• Wellness plan

Responsibilities

Daily facility opening (10:00 a.m. start)

• Check pool area chair lift battery charge
• Pick up litter in pool area, community center, walkways, and tennis courts
• Blow off pool deck and surrounding areas with portable blower
• Rearrange pool furniture for order and neatness
• Check restrooms for hand soap and toilet tissue; replenish as needed
• Pick up litter and empty wastebaskets in restrooms and kitchen
• Rearrange community center furniture; ensure area is clean and tidy (under one hour)

Field work (11:00 a.m. – ~12:30 p.m.)

• Post sign on community center door indicating field status and return time
• Ensure field office voicemail directs callers to Field Supervisor’s district‑issued cell phone
• Lock and leave community center (activity key holders already have access)
• Tour community common areas for landscaping issues (dry/browning grass, irrigation problems, general maintenance)
• Verify irrigation operation on Tuesday and Thursday mornings; note Saturday runs and report missed cycles for Monday follow‑up
• Use moisture meter on questionable areas; flag and report to landscaper
• Identify fallen debris or overgrown shrubs; refer to landscaper
• Move fallen palm branches or large debris off walkways for pickup
• Pick up daily debris (coffee cups, bottles, dog waste bags) from common areas
• Inspect all four irrigation pump locations for leaks or problems
• Verify circuit breakers are not tripped; contact vendor immediately if issues found
• Return to office by approximately 12:30 p.m.

Midday duties (approx. 2½ hours)

• Check and respond to phone calls and emails
• Perform other duties within the job description
• Notify District Manager of outstanding issues for board awareness

Resident relations

• Respond promptly to all valid complaints
• Visit premises and meet with residents when necessary
• Provide action plan detailing complaint status
• Personally verify issue correction
• Notify both District Manager and resident upon resolution

Additional responsibilities

Walk‑around check – inside and outside community center

• Check overall cleanliness, including restrooms
• Replenish supplies as needed
• Pick up trash and debris
• Straighten pool furniture
• Blow off pool deck, courts, pavilion, and walkways as needed
• Check pool water for clarity and cleanliness
• Verify heater settings (Pool: 82 °F | Spa: 101 °F)
• Inspect golf cart for cleanliness and full charge
• Report pool/spa issues to pool vendor
• Report landscaping issues to landscape vendor and follow up
• Respond to residents’ needs and requests for assistance

Community drive‑around check – CDD areas only

• Pick up trash and debris
• Note illegal dumping; report to Manatee County Code Enforcement
• Identify and report landscaping or irrigation issues in CDD areas to landscape vendor
• Check irrigation pumps for leaks or other issues
• Investigate and photograph landscaping issues reported by residents

Administrative duties

• Maintain accurate records and organized files
• Keep calendars and bulletin boards up to date
• Issue and track amenity access FOBs
• Use PC for Microsoft Outlook, Word, Excel, PowerPoint, file searches, and specialized applications
• Maintain accurate, real‑time employee reporting on laptop
• Manage clubhouse rental contracts: collect funds, maintain schedules and files, submit funds to accounting, issue deposit refunds
• Receive invoices and forward to District Manager or upload to designated dropbox
• Engage and supervise all contractors and vendors, including oversight of activities and payments
• Purchase and maintain appropriate supplies

Qualifications

• No degree required
• No certificates or licenses required
• Hourly (non‑salary) position

Schedule

Shift begins at 10:00 a.m.; field work runs approximately 11:00 a.m.–12:30 p.m. with midday administrative time thereafter. This schedule serves as a daily guideline and does not replace the full job description.