Community Resource Provider (POTFF)

About the role

The Community Resource Coordinator (CRC) is responsible for the strategic planning, integration, and oversight of family and community support programs across the SOF enterprise. The CRC identifies service gaps, builds relationships with internal and external support agencies, and supports programs that strengthen the resilience and well-being of Service members and their families.

Responsibilities

• Collaborate with project staff, client office personnel, and community agencies to address and resolve project-related issues effectively.
• Deliver public speaking sessions and educational programs to community agencies and local office staff.
• Engage actively in community health fairs and conduct group presentations aligned with the project's promotion.
• Report concerns, problems, and issues to the Leadership promptly.
• Supervise and oversee the activities of Outreach Client Service Representatives.
• Maintain a professional demeanor representing the organization and advocating for the program.
• Distribute program materials to diverse community groups.
• Exceed established performance objectives while ensuring compliance with company Wage & Hour policies, including the provision of rest and meal breaks for non-exempt employees.
• Adhere strictly to all company policies, procedures, and mandated training.
• Peer Support and Counseling Networks: Organize and oversee peer support networks for assigned commands; recruit active duty and family member peer support counselors; and ensure counselors are vetted and trained in accordance with USSOCOM CRC standards.
• Program Assessment and Reporting: Collect, document, and report program/service needs, activity data, and evaluation results to support formative and outcome evaluations of peer support and community-based programs.
• Data Collection: Collect original and secondary-source data to support program assessments, including information from focus groups, unit meetings, POTFF Family Resilience Program evaluations, and trend information from POTFF psychologists, chaplains, ombudsmen, or Family Readiness Group staff.
• Command Support: Support commands at multiple levels and locations