Community Residence Counselor- Appleton

Job Summary

Under direction of the Program Manager, the Community Residence Counselor (CRC) provides direct patient care and participates in therapeutic milieu within the scope of defined practice.

Essential Functions

• Provides direct patient care in accordance with current treatment plan, under the supervision of the Nurse Manager, Clinical Coordinator and Charge Nurse.
• Provides and supervises community activities according to needs.
• Remains awake and alert, at all times, while on the job.
• Aids patients in maintaining and keeping various appointments.
• Clear, concise, and timely documentation and shift notes.
• Establishes relationships with patients that are helpful and maintains professional boundaries.
• Participates in patient rounds, status checks, or teams per program guidelines.
• Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
• Works effectively to manage the therapeutic milieu.
• Provides patients with direction and supervision as needed.
• Follows established hospital & program policies, procedures, and protocols.
• Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
• Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner.
• Encourages patients in their activities of daily living.
• Affirms sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary.
• Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation.
• Attends and participates in rounds and case conferences when appropriate.
• Supports residents with daily routines, medical reminders, meal preparation, transportation, and personal care as needed.

Qualifications

• Education: High School Diploma or Equivalent required and Bachelor's Degree in a related field of study preferred.
• Licenses and Credentials: Medication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health required. Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred.
• Experience: One-year patient care or related experience preferred, preferably in a psychiatric setting. 1-2 years preferred.