Community Relations Specialist

Key Responsibilities

• Serve as Pavlov Media’s local brand ambassador across Atlanta and Georgia markets
• Plan and attend community events, resident outreach, and engagement activities
• Build relationships with property managers, HOAs, and community leaders
• Represent Pavlov at meetings, expos, and networking events
• Support densification strategies to increase subscriber adoption in existing MDUs
• Identify under-penetrated opportunities within current markets
• Partner with Account Managers and Field teams to align outreach with service readiness
• Track outreach activity and market feedback in CRM tools
• Ensure consistent, on-brand messaging across all community touchpoints
• Collaborate with marketing to deploy campaigns and collateral locally
• Communicate community feedback and concerns to internal teams
• Conduct site visits to support ongoing relationships and outreach

Qualifications

• 2–3 years of experience in community relations, marketing, account management, or related field
• Telecommunications, fiber, or MDU experience preferred
• Strong relationship-building and public-facing communication skills
• Comfortable operating autonomously in a field-based role
• Proficiency with CRM tools and Microsoft Office / Google Drive
• Valid driver’s license; ability to travel regularly (25–40%)

Physical Requirements

• Regular car travel throughout Georgia markets
• Ability to stand and engage at events for extended periods
• Ability to lift up to 25 lbs

Compensation & Benefits

The base salary range for this role is $60,000–$72,000 annually, plus potential bonus eligibility. Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Pavlov Media is committed to complying with the Equal Pay Act and places a strong emphasis on internal equity when determining compensation. Final pay will be determined based on the candidate's skills, experience, and alignment with our internal equity standards, ensuring fairness and consistency across the organization.

Pavlov Media offers the following benefits to support the well-being of our employees:

• 15 company paid holidays
• 3 weeks PTO
• Medical, Dental, Vision starting day one
• 401K with company match
• Health and Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Education and professional reimbursement
• Short- and long-term disability benefits

Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.