Community Relations Representative

About the role

The Community Relations Representative plays a crucial role in building and maintaining strong relationships with local dentists, community organizations, and influencers to drive referrals to our orthodontic practices.

Responsibilities

• Build and maintain lasting relationships with local dentists, dental offices, healthcare professionals, schools, churches, government agencies, and community businesses
• Collaborate with clinic teams to drive referrals and new patient exams
• Create and implement marketing strategies focusing on driving patient referrals from local dental offices, schools, and community organizations
• Manage local marketing budgets, hold teams accountable for spend, and track effectiveness
• Host joint events and co-marketing initiatives with local organizations
• Participate in community events, health fairs, school programs, and local initiatives
• Support clinics with grand openings, special events, and other promotional activities
• Manage local marketing campaigns to focus on referral growth
• Track and report on individual performance metrics, including referrals and new patient exams
• Avoid inputting inaccurate or outdated records in the CRM system
• Assist clinics with marketing materials and promotional needs
• Distribute branded merchandise and manage inventory for maximum impact
• Monitor competitive trends in the local market, particularly in dentistry and community outreach

Requirements

• High School Diploma or equivalent required
• One (1) year of experience in business-to-business sales, direct to consumer sales, field marketing, or a related field, with an emphasis on relationship-building and referral generation management required

Qualifications

• Solid written and oral communication skills
• Solid problem-solving skills
• Solid organizational skills with the ability to balance multiple priorities

Skills

• Intermediate knowledge of Microsoft Office products and applications
• Intermediate knowledge of sales or business management software

Benefits

• Competitive salary plus monthly bonus opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay

Competitive salary plus monthly bonus opportunity

Schedule

Full-time position