Community Relations Director

About the role

At Thrive at Green Island, we are seeking an energetic, driven, and compassionate Community Relations Director to lead sales and marketing efforts while serving as a trusted resource for prospective residents and their families.

Responsibilities

• Build and maintain strong referral relationships with physicians, hospitals, rehabilitation centers, home health agencies, senior service providers, and community organizations
• Manage inquiries from prospective residents and families from first contact through move-in
• Conduct engaging community tours and personalized discovery visits
• Develop and execute outreach and marketing strategies that increase awareness and occupancy
• Represent Thrive at networking events, community functions, and professional organizations
• Maintain accurate lead management through CRM systems
• Follow up consistently with prospects and referral partners
• Collaborate with community leadership to deliver an exceptional move-in experience
• Help position Thrive at Green Island as the premier assisted living and memory care community in the Columbus area

Requirements

• Proven success in sales, business development, marketing, hospitality, healthcare, or senior living
• Strong networking and relationship-building skills
• Exceptional communication and presentation abilities
• Self-motivated, goal-oriented, and highly organized
• Ability to connect authentically with seniors, families, and professional referral sources
• Experience With CRM Systems
• PREFERRED: Bachelor's degree
• PREFERRED: Senior living experience

Qualifications

• Ability to connect authentically with seniors, families, and professional referral sources
• Competitive base salary plus performance-based incentive opportunities
• Medical, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Life insurance and disability benefits
• Professional development and growth opportunities
• Supportive leadership team and positive workplace culture

Skills

• Strong networking and relationship-building skills
• Exceptional communication and presentation abilities
• Self-motivated, goal-oriented, and highly organized
• Ability to connect authentically with seniors, families, and professional referral sources

Benefits

• Medical, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Life insurance and disability benefits
• Professional development and growth opportunities
• Supportive leadership team and positive workplace culture

Pay

• Competitive base salary plus performance-based incentive opportunities

Schedule

• Flexible schedule to accommodate the needs of both residents and families