Community Relations Director

About the role

Oaks Senior Living is seeking a Community Relations Director for one of their communities in Georgia. The ideal candidate should have 3+ years of experience in Senior Living management and leadership, along with a passion for working with seniors and their families.

Responsibilities

• Develop and implement an effective marketing plan to include visiting with referral sources, hosting events, and placing advertisements.
• Build positive relationships with the surrounding community, particularly referral sources.
• Educate employees on their role in marketing and touring the facility.
• Attend and participate in community groups and meetings to build good will and educate members about the facility.
• Maintain up-to-date records of all communication with prospective customers and track each prospect.
• Build positive and trusting relationships with prospects by listening to their needs and presenting the benefits of the facility.
• Provide regular reports to the executive director regarding sales achievements and the implementation of the marketing plan.
• Supervise caregiver staff and review daily communication tools used in providing resident care.
• Lead by example, encourage teamwork, and provide ongoing coaching to employees.
• Respond to on-the-job injuries in accordance with Oaks Senior Living policies and procedures.
• Carry out other duties as assigned by the executive director.
• Comply with Oaks Senior Living policies, training programs, and state and federal regulations.

Qualifications

• Bachelor's degree preferred.
• Successful experience in sales and marketing in a long-term care setting.
• Computer experience and ability to use or learn sales programs.
• Ability to interact and build relationships with older adults.
• Thorough knowledge of State Regulations preferred.
• Must be 21 years of age.
• Must have a satisfactory criminal history check.
• Must have a physical exam by a licensed physician with a negative drug screen.
• Must be able to react in an emergency situation.