Community Outreach Specialist

About the role

The Urban League of Metropolitan St. Louis seeks a Community Outreach Specialist to support the Save Our Sons program. This position works with community action groups to coordinate and develop programs for neighborhood stabilization.

Responsibilities

• Assist with identifying, researching, defining, and analyzing community needs and challenges
• Act as a liaison to affiliate organizations and other community groups to provide information and resources to the community
• Coincide and host community events in partnership with other agencies
• Establish and maintain a database of community partners with which to coordinate events
• Collect information regarding demographics of attendees of hosted events
• Implement ongoing departmental programs consistent with the Agency's mission
• Aid in identifying community resources to undertake collaborative efforts
• Perform the day-to-day operations of the program to meet contractual goals and objectives, as well as perform other duties as assigned

Requirements

• The ability to improve existing programs as well as create new programs
• Excellent customer service
• The ability to establish work priorities and remain flexible
• Efficiently respond in a calm and effective manner to a variety of demands and projects
• Communicate clearly and distinctly with visitors and telephone callers, provide courteous information and service to the public, organize and maintain record and filing systems
• Effective verbal and written communication skills
• Demonstrate tact and discretion in preparing, disclosing, and handling information of a confidential and sensitive nature
• Knowledge of common software applications

Qualifications

• Bachelor's Degree in social work or related human service field with coursework in public administration
• Two years of experience working with clients of all demographics and the general community are desirable

Skills

• Ability to improve existing programs as well as create new programs
• Excellent customer service
• Ability to establish work priorities and remain flexible
• Efficiently respond in a calm and effective manner to a variety of demands and projects
• Clear and distinct communication skills
• Tact and discretion in handling confidential information
• Knowledge of common software applications

Benefits

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other status protected by law.