Community Outreach Specialist

Responsibilities

• Meet with individuals in their homes and in the community to assist with developing healthy coping skills, improving relationships with family/friends, accessing resources, and managing mental health symptoms
• Communicate effectively with clients, teammates, and other professionals verbally and in writing
• Adhere to documentation requirements including progress notes, reports, crisis plans, and treatment plans
• Manage schedule to meet client needs and productivity requirements
• Address co-occurring issues such as substance use, physical health conditions, poverty, etc.
• Demonstrates a positive cooperative attitude, flexibility, and a willingness to change to meet department goals
• Performs additional duties as may be assigned to ensure complete service to all customers
• Aware of department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse
• Bridges any questions or concerns regarding compliance to the immediate attention of department or administrative staff

Qualifications

• Bachelor’s Degree with at least 30 semester hours in a human services field required
• Compassion, creative problem solving skills, recovery oriented approach and Iowa Driver’s License required