Community Outreach Specialist
About the role
We’re looking for an outgoing and organized Community Outreach Specialist to support local outreach, community engagement, and event initiatives throughout New York. In this role, you’ll connect with customers, community members, and local audiences through face-to-face communication, events, outreach activities, and community programs. You’ll provide information, answer questions, build relationships, and help increase awareness and participation in current initiatives. The Community Outreach Specialist will also work closely with marketing and event teams to coordinate outreach activities and create positive experiences within the communities we serve.
Responsibilities
- Support community outreach and community engagement initiatives
- Engage directly with community members at local events, pop-ups, and outreach activities
- Provide information about programs, products, services, and current initiatives
- Build positive relationships with customers, attendees, community members, and local organizations
- Answer questions and connect individuals with relevant information and resources
- Support community events, workshops, informational sessions, and local activations
- Assist with event preparation, setup, on-site activities, and breakdown
- Organize outreach materials, signage, displays, and informational resources
- Communicate key campaign and organizational messaging clearly
- Gather feedback and insights from community members
- Track participation, engagement, and outreach activity
- Maintain organized records of contacts and event interactions
- Coordinate follow-up communication after events and outreach initiatives
- Collaborate with marketing, events, customer success, and other internal teams
- Help identify opportunities to increase community participation and brand awareness
Requirements
Previous experience in community outreach, community engagement, events, marketing, promotions, customer service, hospitality, public relations, or another people-facing role is helpful but not required.
Skills
- Strong communication and interpersonal skills
- Friendly, outgoing, and comfortable meeting new people
- Strong relationship-building skills
- Excellent organization and attention to detail
- Ability to communicate effectively with different audiences
- Comfortable working in active, customer-facing environments
- Ability to manage multiple activities and priorities
- Dependable and professional approach to work
- Collaborative and team-oriented mindset
- Flexible availability for occasional evening or weekend events
Benefits
- Competitive compensation with performance-based incentives
- Paid training and ongoing support
- Collaborative team environment
- Variety of community events, outreach initiatives, and marketing activities
- Opportunities for advancement within Community Outreach, Events, Marketing, and Customer Engagement
Schedule
Full-time schedule