Community Manager - LIHTC

About the role

The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy
• Analyze performance and trends to develop and implement monthly marketing plan
• Train, motivate, and supervise all on-site staff to achieve operational goals of assigned community, including new employee orientation, ongoing performance evaluation, and time-sheet review
• Provide excellent customer service while maintaining the highest standards for resident service
• Assist in preparation of budget and adherence to approved budgets
• Complete month-end and year-end reporting as required
• Provide narrative of all monthly budget variances +/- 10% per line item
• Ensure that property operations are compliant with all applicable regulatory requirements

Requirements

• Three-plus years of related multi-family property management experience
• 2+ years in tax credit or affordable housing experience is preferred
• State and Federal program rules, as well as policies and procedures of low-income housing programs
• Experience with Onesite software a plus
• Strong leadership and management skills are essential

Qualifications

Physical Requirements

• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens, and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to operate a computer, keyboard, mouse, and other office equipment

Work Environment

• Based on site, primarily in an office setting but may require time outside with exposure to the elements
• Office is an open setting which may include bright lights, constant noises, and distractions
• A flexible schedule is required, including weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

Benefits

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver, as applicable.