Community Manager - Houston, TX

Description

Position Overview
Valiant Residential is seeking a Community Manager responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They implement company policies, procedures, and programs to manage the building and comply with regulatory agencies and investors.

Why Work at Valiant?

At Valiant Residential, we build careers. We are a leader in property management, offering competitive total compensation, comprehensive benefits, and growth opportunities. We foster a collaborative culture and commitment to innovation.

What You’ll Be Doing

• Screens, hires, trains, and supports new personnel
• Supports staff in creating a harmonious environment
• Handles administrative tasks such as performance evaluations, salary reviews, and time sheet processing
• Determines transitions and promotions for on-site personnel
• Fills out reports regarding work-related injuries
• Maintains accurate records of community transactions and submits them on time
• Prepares annual budgets and income projections
• Ensures timely collection, posting, and depositing of rents and late fees/check charges
• Reviews, codes, and approves invoices for payments
• Makes daily bank deposits
• Ensures the property is fully occupied
• Utilizes marketing strategies to secure prospective residents
• Monitors leasing practices for compliance with federal, state, and local law
• Ensures credit and criminal reports are obtained for all prospective residents and ensures they meet company policies and standards
• Prepares, processes, and signs all leases and related forms or supervises others in doing so
• Collects rents, late charges, handles delinquent accounts, or supervises others in doing so
• Aggressively pursues lease renewals
• Sends notices at least 45 days before expiration
• Supervises leasing employees, ensuring good closing techniques
• Handles evictions and landlord liens
• Maintains resident files, including move-in sheets, move-out notices, security dispositions, and warnings
• Ensures the property is clean, safe, and well-maintained
• Maintains key control coding for all units and areas
• Handles emergencies and reports them to the Regional Community Supervisor
• Maintains key control coding for all units and areas
• Supervises outside contractors working on the property
• Prepares the property for code inspections, mortgage inspections, and other inspections as directed by the Regional Community Supervisor
• Reports any violations of company policy by employees
• Develops and enforces community policies and rules

Requirements

• Minimum of 3+ years of property management experience
• Ability to apply logical thinking principles to define problems, collect data, establish facts, draw conclusions, and initiate appropriate courses of action
• Strong verbal and written communication skills in English to interact with team members, residents, vendors, and other stakeholders
• Bilingual in Spanish is a plus
• Achieve Fair Housing certification before interacting with prospects or residents
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
• Knowledge of OSHA laws and regulations
• Ability to work evenings and weekends
• Presents self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community
• Complies with expectations as demonstrated in the Employee Handbook
• Successfully passes a drug test
• College degree preferred
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred