Community Manager - District at Greenville - Dallas, TX

Description

Position Overview
Valiant Residential is seeking a Community Manager responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for implementing company policies, procedures, and programs to maintain a well-managed, well-maintained building and ensure compliance with regulatory agencies and investors.

Why Work at Valiant?

At Valiant Residential, we believe in rewarding great work with competitive total compensation and comprehensive benefits, including free health insurance options and 401(k) matching. We empower our employees to thrive through growth opportunities, a collaborative culture, and a commitment to innovation.

What You’ll Be Doing

• Screen, hire, orient, and train new personnel
• Support staff to encourage teamwork and lead as an example in creating a harmonious environment
• Handle administrative processes such as performance evaluations, salary reviews, time sheets, change of status forms, etc.
• Determine transitions and promotions for on-site personnel
• File reports regarding work-related injuries
• Maintain accurate records of all community transactions and submit on a timely basis
• Prepare annual budgets and income projections in a timely and accurate manner
• Ensure rents and late fees/check charges are collected, posted, and deposited in a timely manner
• Review, code, and approve invoices for payments
• Make daily bank deposits
• Ensure the property is rented to the fullest capacity
• Utilize marketing strategies to secure prospective residents
• Oversee the consistency and effectiveness of leasing practices
• Ensure leasing practices conform to federal, state, and local law
• Ensure credit and criminal reports are obtained for all prospective residents and ensure policies and standards regarding income and prior rental history are met
• Prepare, process, and sign all leases and related forms or supervise others in doing so
• Collect rents and late charges, handle delinquent accounts, or supervise others in doing so
• Aggressively pursue lease renewals
• Send notices out at least 45 days before expiration
• Supervise leasing employees, ensuring good closing techniques
• Handle evictions and landlord liens
• Maintain all resident files, including move-in sheets, move-out notices, security dispositions, and warnings
• Ensure residents are provided with a clean, safe, and well-maintained community
• Ensure maintenance requests are handled on an immediate one-call basis, if possible, and notify residents if parts must be ordered, causing a delay
• Maintain the common areas
• Ensure the availability of make-ready vacant units
• Oversee risk management and emergency procedures
• Continually inspect the property and improvements, recording deficiencies and taking necessary action within budget limits
• Maintain key control coding for all units and areas
• Handle emergencies
• Report accidents and emergency situations to the Regional Community Supervisor immediately and prepare all proper reports
• Be available 24 hours/7 days a week unless the Regional Property Supervisor has been notified
• Monitor parking lot for unauthorized vehicles
• Review weekly reports for accuracy and completeness
• Supervise outside contractors working on the property
• Prepare the property for code inspections, mortgage inspections, and all other inspections as directed by the Regional Community Supervisor
• Report any violations of company policy by employees to the Regional Community Supervisor
• Develop and enforce community policies and rules

Requirements

• Minimum of 3+ years of property management experience
• Ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action
• Strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders
• Bilingual in Spanish is a plus
• Achieve Fair Housing certification before interaction with prospects or residents
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
• Knowledge of OSHA laws and regulations
• Ability to work evenings and weekends
• Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community
• Comply with expectations as demonstrated in the Employee Handbook
• Successfully pass a drug test
• College degree preferred
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred