Community Manager

Responsibilities

• Manage all aspects of property
• Inspect and arrange maintenance to meet company standards
• Marketing of property and vacant spaces, on and off-site
• Maintain a positive, productive relationship with residents
• Oversee and manage property staff and assess performance
• Ensure compliance with company policies and procedures
• Management and implementation of resident activities and calendar
• Oversee activity of the website and social media networks
• Rent collection, complete all financial reporting, and handling of accounts payable
• Develop and manage annual budgets by forecasting requirements and analyzing variances, data, and trends
• Achieve financial goals and report regularly on financial performance
• Update job and market knowledge
• Ensure compliance with codes, regulations, and governmental agencies
• Resolve all day-to-day property management issues including disputes related to property agreements, tenant leases, and vendor contracts
• Ensure the highest levels of quality are being maintained for the asset, services, and resident satisfaction
• Report to Regional Manager

Requirements

• Bachelor's degree preferred
• Property Management course (CAM) a plus
• Proven work experience in student housing and/or as a property manager
• In-depth knowledge of all rules and regulations surrounding property management
• Competency in MS Office and relevant databases and software
• Proficiency in social media platforms including Facebook, Instagram
• Interpersonal savvy with strong communication and presentation skills
• Well-organized with excellent time management skills
• Must be adaptable; able to multi-task, prioritize and thrive in a fast-paced environment
• Professional appearance and demeanor

Working Conditions/Environment/Physical Demands

• Air-conditioned office, well-lit and well-ventilated
• High level of confidentiality (confidential information with regards to financial documents during the budget process, in-coming mail, e-mail, telephone calls, vendor contracts, and lender/owner information)
• This is a full-time position and may include after-hours and weekends
• General office equipment use will include, but not be limited to the copier, scanner, fax, computer, tablet
• Physical demands will require but not be limited to the mobility to effectively work in a standard office environment

Benefits

• Medical - we pay 90% of the associate-only premium up to a specific plan level
• Dental
• Vision
• Life
• LTD/STP
• Paid Holidays
• Generous Paid Time Off
• Flexible Spending Accounts
• Health Savings Account available for HDHP
• Employee Assistance Program
• Meaningful career development and growth
• On-going training with educational reimbursement
• 401(K) - We match 100% up to 3% of your annual salary
• Rent discount