Community Manager

Responsibilities

• Provides leadership and direction to all staff at the property.
• Hires (for open positions approved by the Regional Property Manager), trains, completes and conducts performance evaluations for all staff at the property.
• Manages and oversees all phases of the operation of a property, including budget preparation and control, property maintenance, unit leasing and collections, financial and administrative reporting, resident relations, and financial resource management.
• Creates, designs, and executes marketing campaigns for leasing of rental units.
• Prepares, processes, modifies, and signs lease agreements and related forms.
• Maintains knowledge of competition and market conditions affecting leasing and operations and adjusts the business and marketing models accordingly.
• Ensures all residents meet compliance and eligibility requirements as established by local, state, and federal agencies.
• Assists in the preparation and implementation of the annual budget and maintains accurate financial records for the property, including payroll records, daily bank deposits, and control of cash accounts.
• Maintains vacancy information reports as required by corporate, investors, and monitoring agencies.
• Supervises any outside contractors working on the property.
• Performs physical needs assessments, negotiates contracts with vendors, and ensures work is completed by the agreed-upon deadline.
• Participates in and directs office and maintenance staff regarding move-in/out and inspection processes.
• Addresses issues, makes improvements, and maintains positive relations with residents, resident organizations, and resident services providers.
• Complies with all Company Accounting and Operations directives, policies, and procedures.
• Continually inspects property for recording deficiencies, making improvements, and taking required actions according to Company guidelines.

Qualifications

• Two or more years’ experience in multi-family residential property management, preferably with experience in direct supervision of employees.
• Multi-family residential leasing experience required.
• Accredited Resident Manager or similar designation preferred.
• Accounting/Financial and Administrative background preferred.
• Tax Credit, Section 8, and/or Public housing experience preferred.
• High School Diploma or equivalent required.
• Two or more years of college preferred.
• Required certifications or licenses preferred, or the ability to obtain within one year required.