Community Manager

Responsibilities

• Is responsible for the day-to-day operations of the community
• Manages the community staff, and exemplifies leadership and sound decision making skills
• Responsible for employee selection, training and supervision of the Assistant Community Manager and Resident Specialist
• Responsible for employee evaluation, development and progressive disciplinary action if necessary
• Maintain a basic level of understanding of accounting, maintenance and repairs, human resources policies and current landlord-tenant law
• Review and audit lease files; completes weekly payroll and reporting requirements (as applicable)
• Serve as the liaison with community agencies
• Ensure timely follow up to resident concerns
• Perform QC inspection of vacant units to ensure the quality of our product
• Aid in the preparation of the yearly budget process
• Perform other duties as assigned

Qualifications

• Minimum of one years multifamily property management experience, to include bookkeeping, leasing and customer service
• Minimum of 1 year of direct supervisory experience of 2 or more employees
• Ability to establish a rapport with residents as well as cooperative working environment with staff
• Excellent written and verbal communications skills and be detail oriented
• Self-motivated; possess a strong work ethic and supervisory skills
• Demonstrated ability to multi-task and handle pressure due to complexity and time sensitivity of assigned tasks and/or projects
• High school diploma or equivalent
• Bachelor’s degree in Business or related field preferred
• A PM certification or designation is preferred
• Good driving record, and able to pass drug and background check
• Knowledge of Microsoft Word, Excel and Yardi, or equivalent industry related software, as well as the ability to operate standard office equipment
• Must successfully complete all required courses, classes, and training provided by MMS

Required Skills And Abilities

• Able to work as part of a team, as well as complete assignments independently
• Able to work in a fast-paced and customer service-oriented environment
• Exercise problem-solving skills
• Interact with co-workers, supervisors, vendors, residents, guests, and the public in a professional and pleasant manner

Physical Requirements

• Must be able to work 40 hours per week to include evenings, weekends and holidays if required for emergency or scheduled shifts
• Must be able to work as part of a team, as well as complete assignments independently
• Must be able to work in a fast-paced and customer service-oriented environment
• Must be able to work under pressure and meet deadlines in a timely manner
• Must be able to visually inspect property, including grounds and building interiors as well as the ability to climb up and down stairs for tours and inspections

Benefits

• Competitive wage
• Comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc.
• Generous paid time off
• 401(k) plan with a company match
• Michaels Employee Scholarship Program for children
• Professional development opportunities
• Culture where all are welcome