Community Manager

Job Summary

The Community Manager will plan engagement events and lead communication strategies. They will play a crucial role in fostering a positive and inclusive workspace culture, keeping the team motivated and connected.

Responsibilities

• Track and report the success of events with pre-event and post-event reports and presentations.
• Track all facilities requests and job orders to completion.
• Enforce company workplace policies i.e. clean desk, open work areas etc.
• Plan and execute weekly, monthly, quarterly and annual community engagement events.
• Curate global alignment within all company sites.
• Prepare monthly reports for clients, including supply of statistics for key services.
• Maintain relationships with client stakeholders, soliciting feedback for continuous improvement.
• Serve as escalation for all previously communicated issues and concerns.
• Aid LOB with move logistics and space operations.
• Log calls for issues to suppliers.
• Create policies and procedures to enhance workplace services.

Qualifications

• Strong verbal and written communication skills.
• Service excellence mindset.
• Proficient in Microsoft Office.
• Capacity to work independently and successfully complete projects.
• Proactive mindset to anticipate and support changes in our business.
• Strong organizational skills.
• Basic IT & AV skills.