Jobs · Marketing · New York

Community Manager

Morgan Properties · Henrietta, NY · 2 wk ago
Marketing$58k–$67k/yrFull-time

About the role

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience! Are you highly organized, detail-oriented, and motivated by keeping operations running smoothly? Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met.

Responsibilities

  • Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
  • Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts
  • Support leasing activity and ensure a consistent experience for prospective and current residents
  • Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
  • Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
  • Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
  • Follow established processes and escalate issues when additional support or direction is needed
  • Partner closely with the Area Community Manager to execute operational priorities and community initiatives
  • Collaborate with on-site teams and support partners to ensure tasks are completed efficiently and on time
  • Maintain organization across competing priorities, ensuring follow-through and attention to detail
  • Contribute to a professional, service-driven environment through reliable execution and communication

Requirements

Experience in property management or customer service management preferred

Strong organizational skills with the ability to manage multiple priorities and follow through on tasks

High attention to detail and ability to manage processes with accuracy

Customer service mindset with strong problem-solving ability

Comfort working cross-functionally in a support or coordination role

Valid driver’s license

Qualifications

Not specified

Skills

Not specified

Benefits

Excellent Pay: $58,000-$66,500 / year

20% Apartment Rental Discount

Morgan Essentials – paid quarterly

Renewal Commissions

Medical, Dental & Vision Insurance

Life and AD&D Insurance

Long & Short-Term Disability Coverage

401(k) with Company Match

Generous PTO + 10 Holidays + Sick Leave

Employee Assistance Program (EAP)

Pay

$58,000-$66,500 / year

Schedule

N/A

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