Community Manager

About the role

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience! Are you highly organized, detail-oriented, and energized by creating exceptional experiences for residents and your team? Morgan Properties is seeking a Community Manager who leads with accountability, takes pride in their work, and is committed to building a welcoming community where residents feel at home. In this role, you will be responsible for owning key operational processes, managing administrative processes, and partnering with your Area Community Manager to ensure priorities are executed effectively across the community.

Responsibilities

• Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
• Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts
• Support leasing activity and ensure a consistent experience for prospective and current residents
• Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
• Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
• Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
• Follow established processes and escalate issues when additional support or direction is needed
• Partner closely with the Area Community Manager to execute operational priorities and community initiatives
• Collaborate with on-site teams and support partners to ensure tasks are completed efficiently and on time
• Maintain organization across competing priorities, ensuring follow-through and attention to detail
• Contribute to a professional, service-driven environment through reliable execution and communication

Requirements

Experience in property management or customer service management preferred

Strong organizational skills with the ability to manage multiple priorities and follow through on tasks

High attention to detail and ability to manage processes with accuracy

Customer service mindset with strong problem-solving ability

Comfort working cross-functionally in a support or coordination role

Valid driver’s license

Qualifications

High school diploma or equivalent

Minimum of 2 years of relevant experience in property management or customer service management

Skills

Excellent interpersonal and communication skills

Ability to handle sensitive and confidential information with discretion

Proficiency in Microsoft Office Suite

Benefits

Excellent Pay: $62,500-$70,000 / year

20% Apartment Rental Discount

$300 Morgan Essentials – paid quarterly

Renewal Commissions

Medical, Dental & Vision Insurance

Life and AD&D Insurance

Long & Short-Term Disability Coverage

401(k) with Company Match

Generous PTO + 10 Holidays + Sick Leave

Employee Assistance Program (EAP)

Pay

$62,500 - $70,000 / year

Schedule

Full-time