Jobs · Customer Service · Washington

Community Manager

Fairfield Residential · Auburn, WA · Yesterday
Customer Service$85k–$95k/yrFull-time

Community: Auburn Court | Number of Units: 296

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger.

About The Role

As an Affordable Community Manager you’ll lead property operations, financial performance, and compliance for LIHTC/HUD programs while ensuring residents love where they live. This role combines leadership, customer service, and regulatory expertise to deliver exceptional results.

Responsibilities

  • Recruit, coach, and motivate a high-performing team.
  • Ensure adherence to company policies and procedures.
  • Own the property’s operational budget.
  • Monitor financial performance and implement cost-saving strategies.
  • Oversee LIHTC/HUD compliance and inspections.
  • Maintain positive relationships with housing authorities.
  • Implement retention strategies and resolve resident concerns.
  • Represent Fairfield professionally in all interactions.
  • Prepare for REAC inspections, as needed for HUD properties.
  • Write and maintain budgets.

Requirements

  • High school diploma or equivalent required; Bachelor’s degree preferred.
  • Industry certification preferred.
  • Housing Credit Certified Professional (HCCP) Designation preferred.
  • Certified Credit Compliance Professional (C3P) Designation preferred.
  • Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.
  • Valid driver’s license may be required.
  • Minimum of three years of property management experience required.
  • Minimum of three years LIHTC experience required.
  • Experience using Microsoft Outlook, Word, and Excel.
  • Experience in a leadership position and in managing a staff preferred.
  • Experience using Yardi or other related property management accounting software.
  • Strong understanding of federal, state, and local fair housing laws and provisions.
  • Strong knowledge of IRS 8823 guide and HUD 4350.3 Manual.
  • Ability to read and understand regulatory agreements.
  • Previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.

Benefits

In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

  • Paid time off, paid holidays and sick days.
  • Paid time off for volunteering activities (optional).
  • Matched 401(k).
  • Medical, dental & vision insurance.
  • Flexible spending account.
  • Life insurance.

Pay

Estimated Rate of Pay: $84,630.00 - $94,640.00 annually. This position is exempt; the range above reflects annual salary. The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds.

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