Jobs · Marketing · Arizona

Community Manager

CCMC · Tempe, Arizona, United States · 2 wk ago
On-siteMarketingFull-time

About the role

CCMC specializes in large-scale community management, focusing on a resident-centric approach guided by core values of Integrity, Respect, Service, and Community. We are seeking a Community Manager to lead and enhance the community's initiatives, relationships, and strategic decisions.

Responsibilities

  • Drive Community Initiatives: Lead daily operations, ensuring alignment with CCMC’s mission.
  • Oversee Assets, Vendors, and Resources: Ensure compliance with governing documents.
  • Foster Collaborative Relationships: Build strong connections with residents, board members, and staff through open and respectful communication.
  • Maintain Financial Accountability: Manage budgets, prepare variance reports, and implement board directives.
  • Develop & Motivate Teams: Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development.
  • Guide Strategic Decisions: Advise the board on long-term planning and policy-making, anticipating challenges and aligning with community goals.
  • Engage the Community: Facilitate resident meetings and build opportunities for active participation.

Requirements

  • Leadership Experience: Three or more years of onsite community management (HOA) or similar experience (hospitality, parks and recreation, city government), with a strong operational and financial background.
  • Education: Bachelor’s degree, designations, or certifications in a related field (highly preferred).
  • CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).

Qualifications

  • Core Values Alignment: A commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
  • Communication Skills: Strong verbal and written communication, with the ability to engage and listen to diverse stakeholders.
  • Team Development Expertise: Skilled in delegation, coaching, and mentoring to build motivated and high-performing teams.
  • Adaptability: Ability to navigate change and resilience in addressing challenges while improving the resident experience.
  • Self-Awareness: Ability to recognize and regulate your own behaviors and reactions.
  • Growth Mindset: Open to feedback from others, and committed to professional and personal growth.

Skills

  • Leadership and Management
  • Financial Management
  • Community Engagement
  • Strategic Planning
  • Team Building

Benefits

  • Comprehensive benefits including medical, dental, vision, and life insurance.
  • Wellness program.
  • Flexible Spending Accounts.
  • Company-matching 401k contributions.
  • Paid vacation, holiday, and volunteer time.
  • Company-paid Short-term Disability.
  • Optional Long-term Disability.
  • Employee Assistance Program.
  • Optional pet insurance.
  • Training and Educational Assistance.

Additional Information

  • The physical requirements can vary, but generally, they may include: Mobility, Ability to lift and carry supplies or equipment up to 25 pounds, Extended sitting or standing, Manual dexterity, and Driving.
  • We are committed to creating an inclusive and accessible work environment.
  • If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com.
  • If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits.
  • You must notify Human Resources immediately regarding any change to your motor vehicle standing.
  • CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

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