Community Manager

Primary Duties and Responsibilities

• Meeting budgeted income, expense and leasing goals for the portfolio
• Evaluating market conditions to determine unit prices in accordance with the market and budgeted goals
• Providing management guidance on leasing/marketing, the renewal program and the move-out/move-in process
• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and implements creative strategies around pricing, concessions, leasing incentives, and advertising to boost traffic and leases.
• Reviewing the financial operations of each community on at least a monthly basis
• Pre-approving all capital projects and major contracts before seeking Regional Property Manager final approval
• Hiring, training and supervising staff
• Covering ongoing meetings with staff to keep them apprised of current issues
• Oversight of the annual budget process for each community
• Evaluation of the staff of each community in regard to leasing guidelines
• Ensuring that all staff members provide the highest level of service to residents

Minimum Qualifications

• Bachelor's degree (B. A.) from four-year College or University with Master’s degree preferred
• Four to six years related experience; or equivalent combination of education and experience

Knowledge, Skills, and Abilities Required

• Knowledgeable in the use of Microsoft Office products; proficient in the use of Microsoft Word and Excel
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
• Proficient in interpreting financial results and business indicators to identify and analyze trends
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Demonstrates interpersonal skills necessary to elicit cooperation and support from others and to interact tactfully and effectively with co-workers, residents, supervisors and other staff members
• Demonstrates well-developed communication skills necessary to communicate both orally and written i a clear manner when presenting information and instruction
• High degree of professionalism and demeanor resulting from previous property management experience
• Excellent communication and listening skills
• Excellent customer service and negotiation skills
• Able to lead, manage and train others
• Able to be an effective team player and interact well with others
• Extremely organized and detail-oriented
• Patient, even-tempered and works well under pressure
• Firm, fair and consistent
• Effective time management skills
• Able to maintain confidentiality
• Able to follow directions from a supervisor
• Able to understand and follow posted work rules and procedures
• Able to accept constructive criticism
• Able to work weekends when needed
• Able to work overtime as job requires