Community Manager

About the role

The Community Manager is responsible for overseeing all phases of community operations for their assigned community. The Community Manager ensures the fiscal and operational success of their community and is responsible for providing leadership and vision to the team for achieving highest levels of exceptional living and performance metrics of the community.

Responsibilities

• Monitoring of leasing functions of assigned community
• Monitoring the day-to-day leasing and follow up activities in Entrata
• Attends large leasing events at assigned community to provide additional support as necessary
• Closely monitors progress of projects and works in coordination with the Leasing and Marketing Manager to adjust marketing strategies and plans as necessary
• Maintains a positive resident experience from initial contact through residency to move-out
• Maintain promotion pipeline and develop team members to achieve professional growth and goals
• Communicates changes in procedures and policies and ensures adherence
• Oversees the resolution process for any resident disputes
• Oversees the recruitment, onboarding, and training of new team members
• Supervises, coaches, and develops members of the community team

Requirements

• High School diploma or GED required
• Minimum of 4 years’ experience managing people in a property management or hospitality management environment
• Solid Computer skills including MS office, database management programs and Entrata experience preferred
• Detail Oriented, multitasker, quick to adapt, problem solver
• Candidates should also possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) professional designation within one (1) year of hire
• Must have an active and valid driver’s license

Qualifications

• Bachelor’s Degree preferred

Skills

• Accredited Residential Manager (Institute of Real Estate Management)
• Certified Apartment Manager (Building Owners and Management Association)

Benefits

• Discretionary bonuses
• Medical and Dental Insurance
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• Volunteer Days per year
• Company paid short-term and long- term disability, parental leave
• and more!

Pay

TBD

Schedule

TBD