Community Liaison / Inside Sales Associate

Position Overview

We are seeking a driven, relationship-oriented Community Liaison / Inside Sales Representative to join our team. This role blends inside sales, lead conversion, and community relationship management. You’ll be a key player in driving new client admissions while supporting families through important care decisions.

Compensation & Benefits

• Base Salary: $45,000 – $50,000
• Uncapped commission and bonus structure
• On-Target Earnings (OTE): $70,000 – $80,000
• Additional bonus for bilingual candidates
• Paid Time Off (PTO)
• Paid holidays off
• Clear growth and advancement opportunities
• Ongoing training and leadership support

Responsibilities

• Manage inbound and outbound calls from prospective clients and referral sources
• Educate families on home care services and close new client admissions
• Schedule and follow up on assessments
• Build and maintain referral relationships with hospitals, rehab centers, and senior communities
• Consistently follow up with leads to maximize conversion
• Maintain accurate records in CRM and internal systems
• Meet and exceed monthly sales and referral goals

Requirements

• Inside sales, healthcare sales, or home care experience preferred
• Strong phone presence and relationship-building skills
• Goal-driven and motivated by commission and performance bonuses
• Organized, professional, and reliable
• Home care or healthcare experience is a plus
• Bilingual candidates strongly encouraged to apply