Community Liaison (Essential Community Solutions/Health & Home)

Responsibilities

• Maintain cooperative relationships within The Salvation Army and with representatives of community, health institutions, and public interest groups.
• Focus on the growth of client base and expansion of the Essential Community Solutions (ECS) Program through connection with and referrals from those who service the Medicaid insured population including direct referrals from provider and coordination of services.
• Understand our agency’s strategic goals, align marketing and outreach strategies supportive of those goals.
• Work independently and collaborate with administrative team.
• Education community providers and community interest groups on various programs and work of The Salvation Army when participating in networking meetings, conferences, and committees.
• Create targeted marketing plans and outreach strategies to support growth and sustainability to include linkages and partnerships including direct referrals and coordination of services.
• Develop and maintain outreach and promotional materials.
• Maintain and cultivate existing relationships with providers to promote long-term partnerships.
• Promote The Salvation Army, ECS and Health Care Management through speaking engagements and presentations.
• Identify trends and opportunities for consideration.
• Prepare weekly reports on outreach and marketing activities including statistical data.
• Participate in professional development, specifically, mandatory internal and external training courses and committees.
• Supervise outreach activities and track intakes through engagement with assigned Care Manager Supervisors.
• Manage top down, direct, and bottom-up referrals in collaboration with Care Manager Supervisors toward successful enrollments.

Qualifications

• Master’s or Bachelor’s degree in Public Relations, Marketing, Human Services, or a related field with qualifying experience considered.
• Bilingual Spanish/English preferred.
• Familiarity and skill with the tools of marketing and outreach including market research and sales strategies; strong, effective oral and written communicator; teamwork skills; initiative; creativity; management and or organizational skills; computer skills.
• Able to work 35 hours per week, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities.

Skills

• Ability to lead in an environment of constant change and to work collaboratively with other professionals.

Benefits

• Opportunity to work with a dynamic organization focused on social justice and community service.
• Flexible schedule to accommodate both full-time and part-time commitments.
• Professional development opportunities and ongoing training.

Pay

• Competitive salary commensurate with experience.

Schedule

• Monday through Friday during normal business hours, or as needed to carry out the job responsibilities.