Community Leasing Manager

About the role

The Community Leasing Manager is responsible for the management of the leasing function and day-to-day leadership of the onsite leasing team, including oversight of leasing strategy, team performance, and operational execution to achieve occupancy, conversion, and revenue goals for the assigned property.

Responsibilities

• Direct and oversee the work of leasing staff, including Leasing Associates and Community Concierges, on a regular and ongoing basis, including creating their schedules.
• Provide day-to-day coaching, and direction to ensure team performance, accountability, and development.
• Actively participate in hiring decisions, including interviewing candidates and providing recommendations in final hiring determinations.
• Lead training and onboarding of leasing staff to ensure consistent execution of leasing standards and processes.
• Maintain accountability for accurate and timely leasing and marketing reporting.
• Partner with the Property Manager to align leasing strategy with broader property and financial goals.
• Oversee the execution of marketing campaigns, events, and outreach initiatives to support leasing objectives.
• Manage the daily operations of the leasing function, ensuring efficiency, compliance, and alignment with company standards.
• Collaborate with the Property Manager and cross-functional teams on initiatives impacting leasing performance and resident experience.
• Contribute to special projects, process improvements, and operational initiatives as assigned.

Requirements

• A high school graduate; a college degree preferred but not required.
• Two years of experience in property management or a related field.
• A proven track record of driving leasing performance, including occupancy, traffic conversion, and revenue outcomes.
• A demonstrated ability to lead, coach, and influence team performance to achieve business goals.
• A strong ability to analyze performance data and translate insights into actionable leasing and marketing strategies.
• A demonstrated ability to exercise independent judgment and decision-making in a fast-paced, customer-facing environment.
• Strong communication, organizational, and problem-solving skills.

Qualifications

• Experience with leasing within the student housing industry.
• A strong background in social media marketing, with a focus on creating engaging content and managing social media platforms.
• Proficiency in Canva or similar design tools for creating visually appealing graphics and promotional materials.
• Experience with Entrata or similar property management software is highly desirable.

Skills

• Leadership and staff management.
• Leasing strategy and business ownership.
• Marketing and execution oversight.
• Operations and compliance management.
• Collaboration and special projects.

Benefits

• Competitive pay that values your contributions.
• Generous PTO to disconnect or celebrate life milestones.
• Paid 14+ holidays, including your birthday, to disconnect and celebrate.
• Paid Parental Leave that begins after 90 days.
• Robust health plan options that begin within at least 30 days of your employment.
• Yearly subscription to a meditation app for personal wellness.
• Employee Assistance Program (EAP) for access to confidential support services.
• Company retirement options including 401(k) + matching & Roth account option.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and may include evenings and weekends as needed based on business needs.