Jobs · Customer Service · Texas

Community Leasing Associate

Fairfield Residential · Austin, TX · 1 wk ago
Customer Service$18–$21/hrFull-time

About the role

As a Community Leasing Associate, you’ll be the face of Fairfield for prospective residents, guiding them through the leasing process and creating exceptional living experiences. This role combines sales, customer service, and marketing to help our communities thrive.

Responsibilities

  • Serve as the first point of contact for prospects and residents.
  • Drive the leasing process and close deals.
  • Deliver outstanding service to exceed expectations.
  • Manage lease files and maintain accurate records.
  • Utilize Yardi software for leasing processes.
  • Update social media and assist with advertising.
  • Stay informed about local market trends.

Requirements

  • A high school diploma or equivalent required.
  • A valid driver’s license is required.
  • Minimum of one year experience in customer service, sales, or retail required.
  • Leasing or real estate experience preferred.
  • Experience using Yardi or similar property management software a plus.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Qualifications

  • High school diploma or equivalent required.
  • Valid driver’s license is required.
  • One year experience in customer service, sales, or retail required.
  • Leasing or real estate experience preferred.
  • Experience using Yardi or similar property management software a plus.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Skills

  • Customer service skills.
  • Sales skills.
  • Marketing skills.
  • Microsoft Office proficiency.
  • Yardi or similar property management software experience.

Benefits

  • Paid time off.
  • Paid holidays and sick days.
  • Paid time off for volunteering activities (optional).
  • Military spouse and veteran benefits.
  • Matched 401(k).
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Life insurance.

Pay

The estimated rate of pay for this position is $18.00 - $21.00 per hour. The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds.

Schedule

This position is non-exempt; the range above reflects hourly rates.

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