Jobs · Customer Service · Maryland

Community Leasing Associate - Affordable

Fairfield Residential · Wheaton, MD · 1 mo ago
Customer Service$20.24–$23.1/hrFull-time

About the role

As a Community Leasing Associate, you’ll be the face of Fairfield for prospective residents, guiding them through the leasing process and creating exceptional living experiences. This role combines sales, customer service, and marketing to help our communities thrive.

Responsibilities

  • Serve as the first point of contact for prospects and residents.
  • Drive the leasing process and close deals.
  • Deliver outstanding service to exceed expectations.
  • Manage lease files and maintain accurate records.
  • Utilize Yardi software for leasing processes.
  • Verify application information and other tasks as required for LIHTC or HUD programs.
  • Update social media and assist with advertising.
  • Stay informed about local market trends.

Requirements

  • A high school diploma or equivalent required.
  • A valid driver’s license may be required.
  • Minimum of one year experience in customer service, sales, or retail required.
  • Leasing or real estate experience preferred.
  • Knowledge of low income Housing tax credit (LIHTC) preferred.
  • Experience using Yardi or similar property management software a plus.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Qualifications

  • High school diploma or equivalent required.
  • Valid driver’s license may be required.
  • One year experience in customer service, sales, or retail required.
  • Leasing or real estate experience preferred.
  • Knowledge of low income Housing tax credit (LIHTC) preferred.
  • Experience using Yardi or similar property management software a plus.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Skills

  • Customer service and sales skills.
  • Marketing and advertising knowledge.
  • Basic computer skills (Outlook, Word, Excel).
  • Knowledge of Yardi or similar property management software.
  • Understanding of LIHTC and HUD programs.

Benefits

  • Paid time off, paid holidays, and sick days.
  • Paid time off for volunteering activities (optional).
  • Matched 401(k).
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Life insurance.

Pay

The estimated rate of pay for this position is $20.24 - $23.10 per hour. The pay range displayed for this position is determined by skills and experience required, location, and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions, or bonuses applicable to this position (if any).

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