Community Lead - Katy

Who You Are

• Naturally connects with people and enjoys building relationships.
• Energized by being out in the community, creating memorable experiences, and representing a brand they believe in.
• Experience in hospitality, fitness, retail, events, marketing, or community engagement.
• Exceptional communication and relationship-building skills.
• A passion for health, wellness, and boutique fitness.
• Strong organizational skills with the ability to manage multiple priorities.
• An entrepreneurial mindset and a proactive approach to problem-solving.
• Flexibility to work mornings, evenings, weekends, and community events as needed.

What You'll Do

• Pre-Opening:
  • Serve as JETSET's ambassador throughout the community by building relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.
  • Plan and execute community activations, pop-ups, and tabling events.
  • Support JETSET On The Mat community classes and create memorable guest experiences.
  • Capture leads and help build a strong founding member community.
  • Create engaging local social media content alongside the marketing team.
  • Generate excitement and awareness leading into opening day.
• Post-Opening:
  • Continue to build partnerships that drive referrals and new memberships.
  • Support local events and ongoing community engagement.
  • Partner with the General Manager to drive membership growth and studio goals.
  • Follow up with prospective members and support lead conversion.
  • Deliver an exceptional member experience during in-studio shifts.
  • Support front desk operations while helping create a welcoming, elevated studio environment.

Why This Role Matters

The General Manager is responsible for leading the studio. The Community Lead is responsible for growing the community around it. Together, these roles create the culture, energy, and member experience that define JETSET Pilates. If you're excited by the opportunity to launch new markets, build meaningful relationships, and help shape the future of one of the fastest-growing boutique fitness brands, we'd love to meet you.