Community Health Worker - Skid Row

About the role

The Community Health Worker (CHW) will support members with complex medical and social needs, focusing on Skid Row in Los Angeles. This role requires managing a caseload of patients, conducting assessments, developing care plans, and engaging in outreach and advocacy.

Responsibilities

• Manage a caseload of patients, completing assessment forms and developing care plans.
• Build rapport with patients to increase the likelihood of positive behavior changes.
• Coach patients to minimize risks associated with identified health conditions and behaviors.
• Accompany members to medical and social services appointments.
• Connect members to appropriate programs to address barriers to care and enhance compliance.
• Link members to local, county, and state services.
• Follow up with members and serve as a member advocate.
• Document information from every encounter in designated information systems.
• Outreach and engage with eligible patients to enroll them into the Akido ECM Program.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Bilingual in English and Spanish strongly preferred.
• 2+ years of experience with and comfort working with CalAIM populations of focus (people experiencing homelessness, adults with SMI/SUD, adults transitioning from incarceration, adults with complex medical needs).
• Ability to work in a dynamic, outdoors environment.
• Ability to work independently as well as part of a team.
• Ability to prioritize multiple and competing tasks.
• Excellent oral communication skills, as well as strong interpersonal skills.
• Ability to use computers to document information into case management software.
• Travel 50-75% – must have a valid driver’s license, automobile insurance and reliable transportation.

Qualifications

• Ability to work in a dynamic, outdoors environment.
• Ability to work independently as well as part of a team.
• Ability to prioritize multiple and competing tasks.
• Excellent oral communication skills, as well as strong interpersonal skills.
• Ability to use computers to document information into case management software.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using case management software.

Benefits

• Health benefits include medical, dental, and vision coverage.
• Paid sick time in accordance with California law.
• Accrued paid time off (PTO).

Pay

Hourly pay range: $28 - $28 USD.

Schedule

Hourly pay range: $28 - $28 USD.

Location

Los Angeles, CA

Physical Demands

Work may include both sedentary office duties and active engagement in the field, requiring walking and standing for extended periods.