Community Health Worker - Population Health - Kings Hwy

This job conducts chronic disease care management including depression and anxiety, offers community outreach and health education to individuals and groups, links community members to health and social services, and engages in inter- and intra-agency collaborative efforts to improve individual and community health.

Responsibilities

• Assists with chronic care management by providing patient follow-up services and documenting patient outcomes, educating patients, and facilitating support groups.
• Acts as a mentor/coach to less experienced Community Health Workers to assist in effectively training while going through the certification course.
• Works with patients both in person and telephonically to assess and address patient needs.
• Engages in intra- and inter-agency collaboration by coordinating patient care across health systems and navigating community resources; advocates for patients and community members.
• Provides community health education and outreach to inform individuals, families, and local agencies about health and wellness services; assists with health fair events.
• Provides culturally aware social support and assistance with capacity building/motivational support.
• Acts as a health care coach including self-management support and goal setting.
• Tracks and maintains a database of community outreach activities for grant tracking and reporting.
• Adapts behavior to the specific patient population, including respect for privacy, method of introduction, adapting explanations of services or procedures, requesting permissions, and communication style.
• Performs other related duties as required.
• Remains knowledgeable on current federal, state, and local laws, accreditation standards, or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance.

Requirements

• High School diploma or equivalent (required).
• Community Health Worker training certificate must be obtained within 1 year of hire (required).
• 1 year of experience working or volunteering in community-based programs with direct client interaction (preferred).

Skills

• Computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Proficiency with Windows-style applications, various software packages specific to the role, and keyboard.
• Ability to communicate with individuals to educate and facilitate problem-solving.
• Strong interpersonal skills and ability to work with community members from diverse backgrounds.
• Ability to work independently.
• Organizational skills and ability to maintain a database.

Physical and Environmental Demands

• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Physical demand requirements exceed those for Sedentary Work, including:
  • Walking or standing to a significant degree.
  • Sitting most of the time but entailing pushing and/or pulling of arm or leg controls.
  • Working at a production rate pace entailing constant pushing and/or pulling of materials, even if the weight is negligible.
• Normal routine involves no exposure to blood, body fluid, or tissue, and incumbents are not called upon to perform or assist in emergency care or first aid.
• No occupational risk for exposure to communicable diseases.
• Potential occupational risk for exposure to hazardous medications or hazardous waste within the healthcare setting through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste.