Community Health Worker, Bilingual
UNC Health · Goldsboro, NC · 6 mo ago
On-siteOTHRFull-time
Description Summary
Provides qualified medical interpretive services and cultural awareness of the patient population they serve. The goal is to optimize mutual communication and understanding between patients and the health care personnel. This includes efforts to improve the health literacy, health system access, support, efficiency, and value of care for patients with LEP (Limited English Proficiency).
Responsibilities
- Primary resource for contact by hospital personnel
- Navigate patients, families, and caregivers through the health care process
- Review current and produce new resources
- Assess individual and population health literacy
- Act as a patient liaison with engagement, communication, support and outreach
- Patient evaluation and guidance for necessary clinical and non-clinical needs and resources
- Represent organization, including contact with external people and entities
- Participate in departmental meetings and other as assigned
- Manage departmental / organizational tasks including patient follow up and lab result communication
Requirements
- Minimum High School diploma or GED
- Licensure/Certification: Certified Medical Interpreter
- Bilingual (English/Spanish) and bicultural
- CHW Training preferred
Qualifications
- Preferred Knowledge, Skills And Abilities:
- Ability to work with detailed information
- Employ high-level problem-solving skills
- Ability to work independently but also collaborate
- Possesses excellent written, verbal, and interpersonal skills
- Possesses excellent customer service and relationship-building skills
- Possesses strong communication skills with diverse populations
- Exhibit a high degree of independence, adaptability, initiative, and commitment
- Displays knowledge of data collection and compilation
- Proficient with Windows-based software including MS Word, Excel and Outlook
Skills
- Strong communication skills with diverse populations
- Knowledge of data collection and compilation
- Proficient with Windows-based software including MS Word, Excel and Outlook
Benefits
N/A
Pay
N/A
Schedule
N/A
Legal
Wayne Health Entity: Wayne UNC Health Care Organization Unit: Care Management
Work Type
Full Time
Standard Hours Per Week
40.00
Work Assignment Type
Onsite
Work Schedule
Day
Job Location
WAYNE MED
Exempt From Overtime
No