Community Health Worker

About the role

We are seeking a dedicated Community Health Worker (CHW) to serve our patients in the Gainesville area. The CHW will act as a vital link between patients, healthcare services, and community resources, facilitating visits with providers and specialty services, delivering medications and DME, and performing home visits.

Responsibilities

• Visit patients in their homes and Assisted Living Facilities (ALFs) to facilitate visits with providers and specialty services.
• Deliver medications and DME to ensure patients have timely and safe access to essential supplies.
• Facilitate and coordinate visits with PT’s, OT’s, and Providers in Assisted Living Facilities and patients' homes to enhance patient care and support.
• Communicate effectively via phone, email, Microsoft Teams, Athena, in-person, etc.
• Coordinate and facilitate telehealth visits between patients and pharmacists, specialists, therapists, and primary care providers, ensuring patients receive timely care.
• Set up training, instruct patients on the use of Remote Patient Monitoring (RPM) equipment, providing ongoing support, education and troubleshooting, when necessary.
• Deliver durable medical equipment (DME) to patients in homes and ALFs, ensuring proper assembly and functionality. Provide training to patients and caregivers on the correct use of DME.
• Perform routine venipuncture for laboratory testing and ensure proper specimen handling and labeling.
• Collect blood specimens during home or facility visits as needed to support patient care and diagnostics.

Requirements

• Able to work independently with minimal supervision and direction.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
• Proficient in using technology tools and platforms for remote patient monitoring, telemedicine, and electronic medical records.
• Basic computer knowledge.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition.
• Must have a clean driving record and experience operating vehicles in a professional capacity.

Qualifications

• Certified Medical Assistant, Paramedic, or Licensed Nurse preferred.
• Certifications or licenses must be in good standing.
• Phlebotomy experience preferred. If not experienced in phlebotomy, candidate must be willing to complete training and demonstrate competency in the skill.
• Previous experience in public health or home health preferred.
• Experience with DME delivery or logistics operations preferred.
• Must be able to read and communicate effectively. Strong written and verbal communication skills.