Community Health Worker

About the role

We are seeking a dedicated Community Health Worker (CHW) to serve our patients in the Charleston area. The CHW will act as a vital link between patients, healthcare services, and community resources, facilitating visits with providers and specialty services, delivering medications and DME, and performing home and facility visits.

Responsibilities

• Work closely with care team members and other staff to ensure coordinated patient care and compliance with the care plan.
• Communicate effectively via phone, email, Microsoft Teams, Athena, in-person, etc.
• Facilitate and coordinate visits with PT’s, OT’s and Providers in Assisted Living Facilities and patients' homes to enhance patient care and support.
• Deliver medications to patients’ homes, review instructions, and perform medication reconciliation, ensuring accuracy between current medication lists and what is found in the home.
• Cookordinate and facilitate telehealth visits between patients and pharmacists, specialists, therapists, and primary care providers, ensuring patients receive timely care.
• Set up training, instruct patients on the use of Remote Patient Monitoring (RPM) equipment, providing ongoing support, education and troubleshooting, when necessary.
• Deliver durable medical equipment (DME) to patients in homes and ALFs, ensuring proper assembly and functionality. Provide training to patients and caregivers on the correct use of DME.
• Perform routine venipuncture for laboratory testing and ensure proper specimen handling and labeling.
• Collect blood specimens during home or facility visits as needed to support patient care and diagnostics.

Requirements

• Able to perform these essential duties and responsibilities.
• Reasonable accommodations may be made, in accordance with applicable law, to Enable Individuals With Disabilities To Perform The Essential Functions.

Qualifications

• A certified Medical Assistant, Paramedic, or Licensed Nurse is preferred.
• Certifications or licenses must be in good standing.
• Phlebotomy experience is preferred, but candidates willing to complete training and demonstrate competency are considered.
• Previous experience in public health or home health is preferred.
• Experience with DME delivery or logistics operations is preferred.
• Must be proficient in using technology tools and platforms for remote patient monitoring, telemedicine, and electronic medical records.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
• Basic computer knowledge.
• Must be able to work independently with minimal supervision and direction.
• Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
• Must be able to work flexible hours and travel between offices, facilities, etc.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition.
• Must have a clean driving record and experience operating vehicles in a professional capacity.

Skills

• Effective communication skills.
• Organizational and time management skills.
• Ability to work independently and under pressure.
• Proficiency in technology tools and platforms.

Benefits

Competitive Compensation Package with Bonus Opportunities
Employer Matched 401K
Free Visit & Prescriptive Services with HDHP Insurance Plan
Employer Matched HSA
Generous PTO Package
Career Development & Growth Opportunities
Vehicle Allowance

Pay

Hourly-based working 8-hour shifts (8:00AM-5:00PM)

Schedule

PRN