Jobs · OTHR · Massachusetts

Community Health Worker

Mass General Brigham - Salem Hospital · Salem, MA · 2 wk ago
OTHR$23.51–$25.28/hrFull-time

About the role

This is a full-time, 40-hour, hybrid position (12 hours remote and 28 in-person); requires occasional weekend (2 Saturday clinics a month) and evening hours.

Responsibilities

  • Aids mobile team with set-up and take-down of the mobile clinic site.
  • Administers screening surveys to determine patient SDOH (Social Determinants of Health) needs.
  • Affords culturally sensitive services to patients from different cultures.
  • Serves as a liaison between patients and community resources related to SDOH needs, including food, housing, transportation, and other areas as needed.
  • Supports patients in addressing barriers to care.
  • Assists with the pickup and drop-off of medical supplies from designated hospital as needed.
  • Aids patients in setting and achieving goals for their care and motivates them to meet their health goals.
  • Documents each patient encounter in detail.
  • Tracks benchmarks of progress including short term goal completion along the way.
  • Maintains regular communication with the patient’s providers through clinical messages in the electronic health record, emails, phone calls and case review meetings.
  • Helps patients fill out applications for state and federally funded programs such as SNAP (Supplemental Nutrition Assistance Program).
  • Helps patients with questions related to health insurance and refers to financial counseling as appropriate.
  • Works with medical interpreters to reach patients of other languages.
  • Attends initial and continuing education training programs including self-directed reading and in-person plus online learning.

Requirements

  • Minimum two years of working experience; previous work in community settings preferred.
  • Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
  • Demonstrated ability to work effectively and provide advocacy for all populations and communities preferred.
  • Ability to work independently and as part of a team.
  • Basic computer skills, including Microsoft Office and database management.
  • Bilingual skills preferred.

Qualifications

  • High School Diploma or Equivalent required or Associate's Degree Social Work preferred or Bachelor's Degree Related Field of Study preferred.

Skills

  • Knowledge of basic clinical concepts.
  • Understanding of when a referral to a licensed clinician is appropriate.

Benefits

Comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Pay

$23.51 - $25.28/Hourly Grade 3

Schedule

Hybrid Work Location 3 Dove Ave Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

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