Community Health Worker

About the role

We are seeking an engaging Community Health Worker to join our growing team. The Community Health Navigator will play a critical role in connecting individuals affected by opioid use disorder (OUD), substance use disorder (SUD), and other behavioral health challenges with the care and resources they need.

Responsibilities

• Conduct targeted outreach in shelters, transitional housing, and community settings to engage individuals needing behavioral health and recovery services
• Provide education and engagement to individuals about the CORE Program, treatment options, and available community resources
• Aid clients with intake paperwork and service access using mobile technology
• Support clients in navigating behavioral health, medical, and social service systems
• Coordinate and track warm hand-offs with internal teams and community partners
• Resolve logistical challenges such as transportation, documentation, and technology access
• Collaborate with behavioral health staff, program teams, and external partner organizations
• Participate in team meetings, case reviews, and cross-agency collaboration efforts
• Represent the CORE Program and HHM Health at outreach events and community meetings
• Document outreach activities, referrals, and client interactions accurately in electronic health records
• Track outreach efforts, outcomes, and referral completion rates
• Provide feedback to leadership on barriers, emerging needs, and opportunities for program improvement

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Social Work, Psychology, Health Education, or related field preferred
• At least one (1) year of related experience, prior experience in a community-based clinic is preferred
• Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)
• Familiarity with behavioral health, recovery, or social service systems
• Organized, proactive, and compassionate approach to client care
• Comfort level interacting with all individuals
• Strong interpersonal and communication skills with the ability to build trust across diverse populations
• Bilingual (English/Spanish) preferred
• Reliable transportation and willingness to travel between community sites

Qualifications

• Ability to float to various clinics in DFW area
• Self-starter with the ability to work independently
• Pleasant and professional demeanor

Skills

• Excellent communication and interpersonal skills
• Ability to build trust and rapport with diverse populations
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Knowledge of behavioral health, recovery, and social service systems
• Proficiency in MS Office Suite

Benefits

• Free employee coverage for vision, dental, and life insurance
• Competitive medical premiums
• Health Savings Account
• 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment
• Generous paid time off plan for full-time employees (includes Sick and Volunteer Days)
• Paid Holidays
• Accidental Death & Dismemberments (ADD) plan
• Short-term & Long-term Disability
• Employee Assistance Programs (EAP)
• HHM CARES Fund (employee emergency relief fund)

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.