Community Health Worker

About the role

The Community Health Worker (CHW) will support the implementation of the Falls Prevention Project by engaging older adults (50+) and adults with disabilities at elevated risk of falls. Key responsibilities include outreach, engagement, referral, care coordination, home visits, data management, and program operations.

Responsibilities

• Conduct targeted outreach in high-need communities and healthcare settings to identify and engage eligible participants.
• Build relationships to support enrollment; clearly communicate program services, eligibility, and next steps using culturally and linguistically appropriate approaches.
• Provide education on fall prevention, safe home practices, and aging in place; share relevant resources.
• Screens for fall risk and home safety needs and enroll eligible participants.
• Develop and maintain referral partnerships; collaborate with providers and community organizations to increase awareness and connect participants to additional services.
• Coordinate and schedule home visits with internal teams and contractors.
• Support and, when appropriate, accompany home assessments/modifications.
• Educate participants on recommended home modifications.
• Communicate referral status and updates with partners as appropriate.
• Collect and manage participant data, program metrics, and service documentation.
• Administer pre/post assessments and support program evaluation and reporting.
• Participate in training, supervision, and case conferences.
• Collaborate with internal teams and external partners to ensure effective program delivery.

Requirements

• High school diploma or GED required, bachelor’s degree preferred.
• At least 1 year of experience in community-based clinical or social service settings.
• Fluency in English; bilingual Spanish preferred.
• Familiarity with NYC community and faith-based organizations.
• Willingness to work evenings/weekends and travel throughout NYC.
• Proficiency with basic computer systems.

Skills and Competencies

• Strong interpersonal and communication skills; ability to engage diverse populations with cultural competence.
• Ability to work both independently and collaboratively in team-based, cross-disciplinary environments.
• Strong organizational, time-management, and problem-solving skills; able to manage competing priorities and deadlines.
• Demonstrated advocacy and community engagement skills.
• Interest or experience in programs addressing chronic illness and social determinants of health.