Community Health Worker

Essential Job Function

• Outreach to identified patients, working directly with patients in the community, in individual and group settings.
• Connecting with patients using available forms of communication including in-person interaction to encourage health promotion and health management activities.
• Collaborates with patients’ care team members to ensure patient is connected to resources that support overall health and helps patients establish connection to primary care provider and appointments as appropriate.
• Collaborates with other team members to build a library of community and healthcare resources.
• Affords patients navigation through the healthcare system, helping the patient identify and address and eliminate barriers to accessing care.
• Participates in team meetings to provide input and feedback on patient needs and successful strategies for addressing these needs.
• Collects and helps analyze data from Cone Health and public data sources to identify and close gaps in care and address health disparities.
• Screens patients for health-related social needs and connect patients appropriately to available resources while helping patients explore their own motivation to change, identify barriers, set goals, and make progress toward improved health.

Education

• Completion of High School Diploma/GED.
• Possession of a preferred completion of North Carolina Community Health Worker Standardized Core Competency Training Program (NC CHW SCCT).

Experience

• 2 years of experience in Care Management or equivalent university studies course work.
• Must live in or have a personal connection to the community being served or lived experience of health disparities in family or community.
• Preferred: Experience working in healthcare setting and experience health coaching within historically marginalized populations.

Licensure/Certification/Listing

• Valid Driver’s License and must have reliable transportation to, from and between locations.
• Eligibility for listing as a NC Certified Community Health Worker required within one year of hire also is required.