Community Health Worker
Job Purpose
The Community Health Worker position is a grant-funded, exempt level position beginning August 1, 2026-September 30, 2031, who collaborates with local resources to plan and implement health programs that promote community wellness and disease prevention. A Community Health Worker is a trained health advocate who plays a critical role in bridging the gap between communities and health systems who can navigate local resources for the benefit of patients after discharge.
About the Role
The Community Health Worker plays a key role in strengthening community partnerships and enhancing the hospital's outreach efforts by advancing health equity, improving health outcomes, and reducing avoidable utilization by identifying gaps in healthcare access and working to develop processes which fill those gaps.
Responsibilities
- Community Engagement to Address Health-Related Social Needs (HRSN)
- Conduct Health Education and Community Outreach
- Advocacy, Solution Development for Closed-Loop Referrals, and Navigation Between Providers and Community Resources
- Social Support and Informal Counseling
- Care Coordination and Referral Follow-up
- Developing Referral Workflows Within and Outside the Facility
- Aid in Gathering and Reporting HRSN Indicators
Requirements
- Educate individuals and communities about how to use health and social service systems
- Build health literacy and cross-cultural communication
- Facilitate health promotion and disease prevention education in a manner that matches linguistic and cultural needs of participants or community
- Provide necessary information to understand and prevent disease and to help people manage health conditions (including chronic disease)
- Participate in care coordination and/or case management
- Make referrals and provide follow-up
- Facilitate transportation services and help address barriers to services
- Document and track individual and population level data
- Inform people and systems about community assets and challenges
- Motivate and encourage people to obtain care and other services
- Support self-management of disease prevention and management of health conditions
- Plan and or facilitate support groups
- Advocate for the needs and perspectives of communities
- Work with county-based resources to build community capacity
- Integrate local processes into community advocacy to address gaps in HRSN
- Utilize analysis of HRSN reported data to identify interventions strategies and implement community-level solutions to identified gaps
- Participate in community assessments (windshield surveys of community assets and challenges)
- Follow-up on health and social service encounters with individuals, families, and community groups
- Present at local agencies and community events
- Participate in evaluating CHW services and programs
- Participate in evaluation and research to identify priority SDOH issues
- Gather and report HRSN data
- Share results of findings with local community-based organizations
- Engage stakeholders to act on findings
Qualifications
- Bachelor’s degree preferred but not required
- Two (2) years’ experience working in, or volunteering with, community-based initiatives that have an emphasis on addressing local SDOH
- Experience in working with volunteers and volunteer-led programs/organizations
- A basic knowledge of social drivers of health
- Knowledge about the community served
- Knowledge of gathering and entering information into computerized data collection systems
- Bi-lingual in Spanish preferred but not required
Skills
- Excellent work attendance
- Active participation in meetings and training sessions as requested
- Adherence to the Avem Health Partners Code of Conduct, Standards of Behavior, and all applicable policies and health and safety requirements
Benefits
N/A
Pay
N/A
Schedule
N/A